Cameron Weeks

Proving #Product beats everything

[Cameron Weeks @cameronweeks]

@annettefranz Agree. Most of the gap I've seen is ownership: the insight lands in a dashboard and nobody on the floor has a next step tied to it.

[Cameron Weeks @cameronweeks]

@Hyken Most of the 'where is my order' calls a support team gets are really product and data problems, when everything can be properly connected together and keep the customer informed the support requests disappear!

[Cameron Weeks @cameronweeks]

@unboundcx Check it out: https://t.co/4wmxZ56wYv

[Cameron Weeks @cameronweeks]

AI is only as useful as what it can see. In most companies, the phone, the CRM, contact center and marketing each see a different slice of the same customer.

We built one platform where they share one record. @unboundcx is live today.

[Bart Mol @Bart_Mol]

Me explaining AI to friends

[Cameron Weeks @cameronweeks]

@WTHRcom the ads on your website are overwhelming.

[Cameron Weeks @cameronweeks]

First time leaders often struggle to figure out how ensure everything they are responsible for moves down the field together. Individual contributors/managers are often upset that their priorities don't move or don't move fast enough. ICs/Managers get promoted priorities shift and the cycle restarts.

[Cameron Weeks @cameronweeks]

@EvanKirstel @TransUnion @Neustar Unexpected calls are dead. No one wants them. iPhone and Android have solved the problem telco's never would, but "tried" so hard to.

[Cameron Weeks @cameronweeks]

@auren how long until RAND's santa monica office space opens up?

[Cameron Weeks @cameronweeks]

Most AI startups will fail because of distribution, not technology. They'll build something genuinely impressive and then spend years trying to convince businesses to adopt it. Meanwhile most traditional businesses have exactly what startups need — real customers, real revenue, real workflows — but they'll never build the technology themselves. The opportunity that almost nobody is pursuing: combine them. Invest in a startup with real tech, acquire a traditional business with real distribution, and merge them together. The startup gets a customer base on day one. The business gets technology it never could have built. Neither gets there alone, but together you skip about five years of grinding.

[Cameron Weeks @cameronweeks]

@_Patrick_Dennis Couldn’t agree more.

[Cameron Weeks @cameronweeks]

@blairplez The issue is mental health care, if we could ever remove the politics we might solve the problem

[Cameron Weeks @cameronweeks]

@jim_brown Oops. 😬 “I did not*”

[Cameron Weeks @cameronweeks]

@blairplez @EvanKirstel @McGeeSmith That’s a very good point.

[Cameron Weeks @cameronweeks]

@EvanKirstel @DaveMichels @McGeeSmith @blairplez Those would be worth recording/ streaming…

[Cameron Weeks @cameronweeks]

@blairplez That sounds low, you should celebrate! 😞

[Cameron Weeks @cameronweeks]

What is “Cloud Native” suppose to mean these days? Do words even matter anymore?
#CX #Cloud #CloudNative

[Cameron Weeks @cameronweeks]

Sharing as consumer: the best time for your brand to call / email / txt me is: NEVER. If your needed I’ll be in touch, just be ready.

#CX

[Cameron Weeks @cameronweeks]

When internet friends become real friends is an awesome thing. @alcookolic

[Cameron Weeks @cameronweeks]

@NCAA @MarchMadnessMBB @NCAABaseball what was “TO” suppose to mean? #WouldHaveBeenATurnOverRecord #Confused #MarchMadness