@thewhitecompany I have tried to contact you regarding making a purchase. The live chat is not helpful, very slow, 4 mins in between every response. Then I tried to use your email submit box which does not work when I press submit. How do I get in touch? from a paying customer.
@VirginAtlantic We didn't realise you could pay extra to pick seats - we didn't receive any email or have any option when we booked? We booked about 9 months ago. This is such a shame - it would be great to sit next to my new husband on a flight!
@VirginAtlantic treated ourselves for our honeymoon and booked Premium Economy seats. Only to find you have to pay extra to sit with each other and now all seats are reserved so we are both sitting separately...
What's the point of premium? Is there any solution @VirginAtlantic?
@TfL I've called your customer service line twice this morning. After waiting for a long while I've twice got through to an empty phone line - I can just hear office background noise but no one will talk to me. Is there an email address instead?
1/ Absolutely shocking from @British_Airways.. rang this morning via NGT Text Relay as I am deaf.. explained I couldn’t access certain parts of my booking and they said they couldn’t speak through a third person party. I asked how can I contact them? Their response - appalling.
@MissSan55128337@British_Airways This is ridiculous!! Especially from an airline that prides themselves on "customer service" and charge a premium for it!! Why should customers pay more if not everyone can access it!!!
@BorisJohnson@DominicRaab@emirates@BBCNews
My dad, stepmum and 2 step brothers (who are all deaf and my dad has heart issues) are stuck in Auckland - all booked flights have been cancelled and we cannot find a flight that is providing anyway home!! Please help!