@elonmusk Adjustable ride height for off-roading, mini fridge for keeping lunch/drinks cool, integrated LED light bar, and offering a drop-in toolbox option for the front trunk
@AmericanAir Glad to hear, but this does not change the fact that I should have been able to upgrade on a three hour flight and was denied the opportunity to. It’s a customer service failure and I am disappointed.
@AmericanAir Trying to purchase an upgrade for my flight w/ first available, but agent is refusing because I don’t have elite status. Hasn’t been a problem before. Help?
@AmericanAir Additionally, the agent wouldn’t even check. When I inquired, he asked if I had elite status. The moment I said no, he said there’s nothing he can do. Has not been the case in the past.
@AmericanAir At the time, the waitlist only had one person on it, who had yet to clear. Inventory was showing four available seats. Not sure who he upgraded, but it certainly was not me.
@AmericanAir The agent refused to check at all. Flight is going out now with multiple empty seats in first class. Disappointing experience to say the least.