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@latest_whats Hello WhatsTheLatest, the fun isn't over just yet!๐ Capitec Boost is still available, but it applies to selected products only. Keep an eye out for qualifying items on your next visit.
@Thembalandx Hello Themba, we understand how challenging that can be, especially when you're far from the nearest ATM. At the moment, Cash Send canโt be paid directly into a bank account, but we appreciate the suggestion and will share it with the relevant team for consideration.
@myself_net We are sorry to hear this. Could you please DM us the details of the account you are referring to, whether this happens regularly (for example every month end or after a debit order runs) and when it last occurred? This will help us look into it and assist you further.
@CoanaSiyab37262 Hello Siyabonga, we're sorry to hear that you haven't received your phone yet.
For your security, please remove your ID number from this public post and send us a DM with your contact details, waybill number, and any order reference you may have. We will be happy to assist.
VAR decision pendingโฆ Capitec Connect 2GB 7-day data bundle for R25, given! ๐
Stream The Beautiful Game for less with Connect โ whether its last-minute winners to โhow is that a foul!?โ reactions.
Keep your eye on the ball, not your remaining data balance. โฝ
@DcupNels Hello Nels, while our branch and fraud teams have different roles and processes, we always aim to provide the right guidance and support. We'll share your feedback internally, as consistent service across all our channels is important and we're happy the matter was resolved.
@ThabySekoto Hello @ThabySekoto, we apologise that you were not assisted via DM yet. Our team will attend to your private message shortly to resolve your query.
@Frank_Magotlhe Hello FranklyDelishKitchen, thank you for bringing this to our attention. To report scammers or any fraudulent activity, please contact our Client Care team at 0860 102 043 or send us a message on WhatsApp at 067 418 9565. Please DM us your case number to look into this.
@Hawks_ukhozi Hello @Hawks_ukhozi, we are unable to authorise debit orders on behalf of an account holder and if a debit order appears as a deduction, this means that the account holder provided their banking details. Should you need more info, please feel free to DM us.
@RamonJThomasMBA@TelkomZA Yes, you can. If you already have a Capitec Global One account, no additional documents are required. Simply visit your nearest branch and we will get you sorted.
@Maletsapa1 Now this is how you Boost a shopping trip ๐๐
Shoutout to Mellisa at Dis-Chem for bringing the vibes and the rewards ๐
We love seeing our partners go the extra mile โญ
@Michael54863926 Hello Mike, all electronic transactions leave an audit trail. If a payment was sent through, records will show whether it was received, processed or rejected. We'll need the transaction details to investigate the issue.
@TheoDJager@StandardBankZA We are truly sorry to hear this. We understand how devastating this must be for the farmers and workers affected. Please DM us the details of the Capitec accounts involved so we can look into this urgently.