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Guess I won’t be buying another @Casio_USA watch. Bought for simplicity so I wouldn’t have to worry on an extended international cycling tour. Just two months later and this. Now halfway around the world with no watch. Shoulda bought a @timex.

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@TMobile @TMobileHelp @MikeSievert @JonFreier Terrible training. It seems like a stalling tactic. Keep the customer on the line long enough with platitudes and maybe they'll just go away.

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@TMobile @TMobileHelp @MikeSievert @JonFreier Customer for over 20 years. Dread calling in now. Whoever is responsible for the customer service training these days doesn't deserve whatever amount of money you're paying them. Every call 45+ minutes and no help.

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@TMobile @TMobileHelp @MikeSievert @JonFreier Admittedly, I was thanked profusely for holding, reassured multiple times that my problem would be addressed.

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@TMobile @TMobileHelp @MikeSievert @JonFreier Just spent another 45 minutes on the phone. What did we accomplish? We rebooted my home internet gateway. Exactly the problem I was having - needing to reboot it once every single day to restore connection.

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@TMobile @TMobileHelp @MikeSievert @JonFreier Who's in charge of customer service these days? @CallieField ? Anybody at all? T-Mobile used to be a relative dream to work with. How did y'all go so wrong?

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@TMobile @TMobileHelp @MikeSievert @JonFreier I don't care about being thanked or reassured. As a customer I care about fixing the problem without spending hours on the phone.

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@TMobile @TMobileHelp @MikeSievert @JonFreier More than half of every call is being "assured they will address my problem" and "thanked for patiently waiting" for a solution that is never provided.

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@EmiratesSupport can you help here?

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First flight on @emirates and the first lost luggage experience of my life. Two days into vacation and no updates, no clothes. Now wasting my vacation time trying to track down info. Help, @emirates?

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@christhewinn @ChamoisButtr Uhhhhhh I don’t think you’re using it right.

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@TMobile FaceTime T-Mobile CS to get it activated. Does that count? #TMobileTuesdays #contest

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@porknwhiskey Or free same-day delivery with Prime ... no headache.

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I just earned the 'Land of the Free (Level 63)' badge on @untappd! https://t.co/KE8gU9Xcdz

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I just earned the 'Hopped Up' badge on @untappd! https://t.co/w5ygC5gRxG

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I just earned the 'Cheers To You! (Level 5)' badge on @untappd! https://t.co/GrIRJz42hW

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Drinking a Blind Pig IPA by Russian River Brewing Company at @interurbanbar — https://t.co/qMsHUXnIs5 #photo

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@UPSHelp No help necessary for me, but was worried for that driver. Looks like they've double back to find the correct turn. 😂

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That's not how you get to Charleston @UPS @UPSHelp! Should have gone left at Columbia. 😁

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@JNels @PSBJ I carry Verizon for work and still carry my personal @TMobile phone as well for when VZW has no/slow data service - daily.