Mark Russell

Oh go on then

[Mark Russell @captainpotatoes]

@therealmissjo @JohnCleese You got a source for this? Not even the daily mail is reporting it.

[Mark Russell @captainpotatoes]

@Apple just tried to buy something from your store. It won’t let me choose my postcode AT ALL. Apple support gave me the lamest advice ever and then disconnected and put me through to a chatbot. I know you don’t give a fuck but you lost a sale tonight

[Mark Russell @captainpotatoes]

@AppleSupport hey why don’t you want me to purchase Apple products?

[Mark Russell @captainpotatoes]

@Apple hey your support is really not working, like, at all. I’m literally trying to give you money and both your store app and support team are like nah can’t be bothered

[Mark Russell @captainpotatoes]

Sorted now. I suspect it’s because you never asked me to set up voice biometrics and have never required it before. It only started working after I set it up on my old phone, which has never once asked for it

[Mark Russell @captainpotatoes]

@NatWest_Help trying to install the app on my new phone, and it keeps failing at the “set up biometric approval on this device” step. Working fine on my old phone but I need to get rid of that! I have reinstalled the app twice and rebooted the phone. Please help

[Mark Russell @captainpotatoes]

@HMCTSgovuk Thank you have DM’d

[Mark Russell @captainpotatoes]

@HMCTSgovuk why is the probate service phone number just ringing out and not answering? Waiting like many others) for resolution of an incredibly simple case but cannot complete nor pay beneficiaries until letters of admin are granted. This is very stressful. Please help me

[Mark Russell @captainpotatoes]

@HMCTSgovuk can you help me please

[Mark Russell @captainpotatoes]

@Beer52HQ I messaged you on Monday about yet another problem with my order, when do you think you might have time to grace me with a response beyond an automated one?

[Mark Russell @captainpotatoes]

@EDFEnergy_UK trying to inform you of a bereavement. Your system forces me down email route. Then rejects as my email doesn't match your accounts. Breaking news, the person who died and had an account cannot email on account of being dead, so this will never work. Top tip. Idiots

[Mark Russell @captainpotatoes]

@TheSavannaShop how do I get taken off your sms mailing list, I don’t seem to have any way to stop you messaging me

[Mark Russell @captainpotatoes]

@AvivaUK I will DM you but just to be clear - it’s not that I am “not liking the offers”. What I am not liking is the fact that when I don’t interact with your emails you text me about how I haven’t clicked on your emails. That’s some stalker level stuff right there

[Mark Russell @captainpotatoes]

@avivaplc how do I unsub from your desperately sad “hey you didn’t click on our email about offers so we’re txting you” messages? I’m a customer of zero but can’t unsubscribe online 🤷. And I can’t log into your site for some reason. Please stop texting me

[Mark Russell @captainpotatoes]

@ypsuk I’ve already submitted a response online, but I will also do this

[Mark Russell @captainpotatoes]

@ypsuk you know how you and “parkmaven” are in the same building (and probably the same company) - would you mind walking over and SHOWING THEM THE EVIDENCE THAT I PAID FOR PARKING on 14 May. Also tell them their appeals form is broken. Absolute scammers, never again. Do not use!

[Mark Russell @captainpotatoes]

If it’s bad news I think everyone would rather know rather than waiting in limbo

[Mark Russell @captainpotatoes]

@LNER could u communicate in some way what’s happening with our train that was supposed to leave 11 minutes ago? You only just changed the status to “delayed” which tells me precisely fuck all that I didn’t know, and if we’re stuck in London I need to know so I can go to plan b

[Mark Russell @captainpotatoes]

*there’s

[Mark Russell @captainpotatoes]

@AmazonUK my wife ordered Barbie uno from your supposed Mattel store for our kids for Christmas, they excitedly tore it open but it’s laughably fake. How do we get the real one? Details in thread if you need a laugh