Caroline Ahmed

[Caroline Ahmed @CarolineAhmed]

@AvantiWestCoast Thanks- I've sent a DM.

[Caroline Ahmed @CarolineAhmed]

@AvantiWestCoast Is there ticket acceptance on London Northwestern? I had an advance single for the 19.38. No info at Euston. No staff to be found. No other trains at platforms.

[Caroline Ahmed @CarolineAhmed]

@LNWRailway Hi! I'm on the cancelled 21.47 from Euston. Am I allowed to jump on the 21.30 Avanti instead?

[Caroline Ahmed @CarolineAhmed]

@AvantiWestCoast So 'yes'. Another evening of time wasted thanks to avanti and enjoying the crush of euston. Awesome!

[Caroline Ahmed @CarolineAhmed]

@AvantiWestCoast what's going on with the 18.16 from Euston please? Delayed... preparing.... delayed... preparing. As usual, no info, no helpfulness at Euston. Staff treating passengers like an inconvenience.

[Caroline Ahmed @CarolineAhmed]

@AvantiWestCoast So no one knows the extent of the delay, or is in a position to keep passengers updated - is that what you're saying?

[Caroline Ahmed @CarolineAhmed]

@PayByPhone we keep being told that "Payment is not accepted at this time." when we try to pay at Penbryn beach?

[Caroline Ahmed @CarolineAhmed]

@AvantiWestCoast are tickets being accepted on Chiltern due to the delays out of Euston?

[Caroline Ahmed @CarolineAhmed]

@AvantiWestCoast Thank you!

[Caroline Ahmed @CarolineAhmed]

@AvantiWestCoast Hi - I need to appeal a Delay Repay claim but the link to do so isn't working when I log in. What should I do instead please?

[Caroline Ahmed @CarolineAhmed]

@chilternrailway Thank you!

[Caroline Ahmed @CarolineAhmed]

@AvantiWestCoast Do you know how long and are tickets transferable to other lines - specifically Chiltern?

[Caroline Ahmed @CarolineAhmed]

Hey @AvantiWestCoast is the 19.40 Euston to Crewe running? Am booked to Cov, it's vanished from the boards at Euston, no info at station, sadly just rudeness like it's unreasonable to ask :-(

[Caroline Ahmed @CarolineAhmed]

@AvantiWestCoast Great - thank you. Marylebone it is. It's a shame staff at Euston do not seem to have this information.

[Caroline Ahmed @CarolineAhmed]

@AvantiWestCoast I'm booked onto the 18.40 Euston to Coventry. Any news on timings and whether this will run? Euston station offering no help.

[Caroline Ahmed @CarolineAhmed]

@VictoriaPlumUK How do we complain please? Having a nightmare getting issues sorted post installation. Our named contacts are ignoring all emails. Terrible service.

[Caroline Ahmed @CarolineAhmed]

@FirstPortHelp Thank you, will do!

[Caroline Ahmed @CarolineAhmed]

@TfL Hi! Is there a lift at Baker St stn to help get to and from the met line from the outside world with a pram?