🚀Announcing our $10M Series A financing led by DNA Capital with new investors @uchealth, @CUInnovations, and @VivekGaripalli. Thrilled to have continued partnership and participation from @highalpha, @WaterlineVC , @MatchstickVC , and Headwater VC 🔥🔥
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#HappyHolidays from all of us at @WestMonroe! Watch our video to hear what we’re grateful for this holiday season. What are you grateful for? https://t.co/hAHNCcCT1r
We used robotic process automation (#RPA) to give #dental plan employees more time back to their day! Watch this cute 2 minute video to learn how we can help improve #productivity in your #operations. @WestMonroe https://t.co/Liy9afvQYc
Being a woman in #tech can be challenging. @WestMonroe#Technology Director Penny Wand shared her path with @builtinchicago, encouraging women to be mavericks - don't let other people tell you how to think. https://t.co/5gIf6TpsAW
Pave the way to a more #sustainable future and leverage the next gen #technology for your #healthcare organization through a connected model of care. It's the only way to move forward. @WestMonroe@Salesforce https://t.co/JqG3H6sW2M
Many organizations give employees assignments to work on, #Comcast gives its employees a purpose to work toward. Will this mindset shift enable Comcast to overcome it's bad rap for a not-so-great Customer Experience? @enthused explains. #CX https://t.co/DcgaIjsfu6
Much of what passes as #digitaltransformation these days is more cosmetic than foundational. True change is deeper than you think. Great piece on @CIOonline. https://t.co/gRlEBQmVpm
Great article by @KristaSheridan in @customerthink that combines two of my passions - identifying and working with your biases so they don't sabotage #CX. https://t.co/YLIFR8PqXA
Giving and receiving #feedback is necessary but never easy. Keep these 3 principles top-of-mind to make feedback feel more open, and most importantly, safe. https://t.co/TuwYIEGt7G
The disruptive potential of #blockchain in the #energy sector is enormous considering how #electricity is generated. @IRENA explores how blockchain #tech could be the future of energy distribution. https://t.co/1PeLPeKzRt
#CX expert @Clgarrett33 shares 6 questions you should always be asking to keep up w/ how customers want to interact... my favorite "How could experience improve if I/we had better insight?" Which question is your favorite? Via @forbes. https://t.co/0HCGNNVKTh
More and more organizations are looking at #digitalassistants not as 'man vs. machine' but 'man augmented by machine.' I like to position it as "machines redirecting resources" rather than "machines replacing resources." What do you think? https://t.co/J1MvgRcqgS
@WestMonroe is hiring #healthcare experts in multiple cities. Learn what it’s like to work in at one of the most highly awarded consulting firms and explore open opportunities below! https://t.co/tDPnzRTXtH
It's not easy to execute #CXtransformation, but we have a pretty solid methodology to do just that! Start by Defining and Envisioning your journey. #CX@WestMonroe @JustinPoggioli https://t.co/USSUvgmkQS
I love this shift in business/IT management from alignment to agility - it speaks to my nature... I'm more of a "do first, ask questions later" kind of gal (within reason of course). https://t.co/0pVVrWyxcV
Winner Winner! So proud of my team @WestMonroe to be named a Best Training and Development Program Finalist for the 2018 #CCWAwards for thier commitment to driving superior #contactcenter and #CX performance. https://t.co/SbscEBM0rY
#nerdalert - my new favorite podcast (about Customer Experience in corporate America) has a new episode about how companies can use Augmented Reality to service their customers https://t.co/H2JzDwyWh2