Carson

At @trustwallet | 5-year Web3 builder

[Carson @carson_trust]

Hi，我是 Carson，目前在 @TrustWallet 产品部门工作。

加入 Trust 快一年，经历了几次重大改版和升级，
亲眼看着 Trust Wallet 从一个"能用"的钱包，一步步变成一个"好用"的钱包。

这一路上，我们收到了大量用户反馈：有真诚的建议，有恨铁不成钢的批评，也有很多鼓励和支持。

过去更多是在幕后关注这些声音、帮大家解决问题；
从今天起，我想走到台前，和大家一起面对问题、解决问题，
把钱包做得更好用。

有任何问题，欢迎随时 @ 我。感谢使用
Trust ！

Hi, Carson here. Product at @TrustWallet.

Almost a year at Trust, through several major redesigns.
Trust Wallet went from a wallet that works to one that's good to use.

Lots of feedback along the way: suggestions, tough criticism, and support.

I used to listen behind the scenes. Now stepping forward to fix things together and keep making the wallet better.

Any questions or feedback, feel free to tag me anytime. Thanks for supporting Trust.

[Carson @carson_trust]

⚠️

[James Bro @james_web3sec]

⚠️ Phishing alert: trustwalletsyn[.]web[.]app is NOT Trust Wallet.

It's a fake "Connect Wallet" page that asks for your 12/24-word seed phrase or private key. Enter it and your wallet is gone.

Trust Wallet will never ask for your seed phrase on a website. Official site only: https://t.co/SObBPk9eNn

[Carson @carson_trust]

Supply chain attacks and data leaks are hard to defend against, and Keystone shows the risk reaches beyond the device itself. Self-custody comes down to who you trust.

Phone makers may take on more of the hardware wallet role over time. Most people already trust them with their identity, payments and passwords, and buying a phone never puts you on a list of crypto holders. If phone makers natively supported generating and storing seed phrases offline in the secure chip, many hardware wallet users would get the protection they want while trusting one less party.

[Keystone Hardware Wallet @KeystoneWallet]

We owe you an apology.

On October 20, we detected unauthorized access to our official website. After verifying API activity with Shopify, we confirmed on October 23 that a third party obtained customer shipping information. You trusted us with those details, and we're sorry we didn't keep them safe.

Exposed: names, contact details, shipping addresses, and order details (items and prices).
Not exposed: payment card or bank details, recovery phrases, private keys, or wallet passwords.

We've blocked access, fixed the vulnerability, opened an investigation, and are emailing affected customers.

Scammers may pose as Keystone by phone, text, email, or mail, offering refunds, replacement devices, or "fixes" for your order or address. None of it is from us.

NEVER share your recovery phrase or private keys, and NEVER enter your recovery phrase into a device you didn't order. We will never ask for them. Don't click links in unexpected messages. Type https://t.co/7km8AZM288 yourself.

A detailed report is coming soon.

Until then, trust only our official channels. If anything feels off, email [email protected]. We'd rather hear from you than have you take a chance.

Again, we're truly sorry to everyone affected.

[Carson @carson_trust]

Thanks for understanding. It has been fixed now. 🙏🙏🙏

[Felix @felix_fan]

trust wallet is back to normal.

an unexpected performance glitch on the token detail page caused <1 hr of downtime.

we’ve identified the root cause and will reinforce the system based on what we learned.

apologise for the inconvenience.

[Carson @carson_trust]

Sorry for the inconvenience. We're actively working on the fix.

[Trust Wallet Support @HeyTrustWallet]

Hi @RealTWTWizard, thanks for the detailed report! 🙏 This is caused by a temporary issue that our team is already working to resolve. Your funds are safe and aren’t affected, as this only impacts how token details and charts load in the app. Please try again a bit later.

Reminder: we will never DM you first or ask for your recovery phrase or private key.

[Carson @carson_trust]

Uniswap can now route swaps through liquidity outside its own pools. With v4 Aggregator Hooks, one Uniswap route can pull from Curve, Fluid, PancakeSwap and other sources in a single tx with no new approvals. Uniswap is no longer just a venue that aggregators route into. It is becoming the aggregator.

[Uniswap @Uniswap]

Uniswap v4 is now an aggregator

Aggregator Hooks wrap external liquidity sources and turn them into Uniswap pools

Live today on Ethereum, Base, and Robinhood Chain in the Uniswap Web App and API

[Carson @carson_trust]

@Crazyy Next month

[Carson @carson_trust]

Amazing

[Thomas Lau @ThomasLau]

Been polishing https://t.co/8reabuPuNX. More pages soon.

[Carson @carson_trust]

@RealTWTWizard Thanks for the feedback. We will fix it soon

[Carson @carson_trust]

@thomaslau Cool

[Carson @carson_trust]

无论是 grok bot 还是从之前的小龙虾，本质上还是 agent 如何搭建的更顺畅，怎么样降低用户的理解门槛，怎样存储知识库，最终比拼的还是用户友好的产品形态。 四个字总结：易学难精

[Jacky无限生长 @Jackywxsz]

https://t.co/AUts6K72Sw

[Carson @carson_trust]

@BigKenz_01 @felix_fan I did not say you can not be the intern. Produc insights are important for sure. Also we still want some one can have some deep understanding for crypto.

Anyway, I want you to apply our intern program which will be launched very soon.

[Carson @carson_trust]

@james_web3sec @xiaohangzhang7 研究一下，最近一直在用 grok bot，确实好用

[Carson @carson_trust]

@maciejzdesenko May I know the reason why we need that long timeframe？ Only few candles for most tokens if we select 5ys.

[Carson @carson_trust]

Happy to see that.

[mert @mert]

Solana is now 95% faster

trillions

[Carson @carson_trust]

@Sam__szn @garyIronBee

[Carson @carson_trust]

Looking foward now

[林晚晚的猫 @linwanwan823]

信任从面对面开始。

Trust Wallet正式开启全负责人直接在X回复模式。

未来产品、技术、设计、营销、HR各条线lead都会自己发声、自己接反馈，不再只靠官方号。

有合作找负责人，
你有问题也能直接找到对应的人，
反馈能更快落地改进。

过程中难免不完美，我们一起迭代，
把Trust Wallet做得更贴真实需求。

我帮大家整理相关对接负责人：

-产品技术：Ron H (@ron_devguru) Carson (@carson_trust)
-安全咨询：James (@james_web3sec)
-Perps产品：Eason (@tradorrr_xbt)
-招聘/HR：Gary (@garyIronBee)
-AI产品：Scarlett（ @xiaohangzhang7 ）
-BD：Tati @tkktkkkk Darcy @DarcyAsks
-支付合作：Kun (@kuntextt)
-设计：Thomas Lau (@thomaslau)
-Mkt：林晚晚 (@linwanwan823) Darcy (@DarcyAsks)

会将更多负责人介绍给大家，有问题可直接@他们。

当然，如果有任何问题，不清楚该找谁，
欢迎随时评论区找我，随时为大家服务。

Trust想让每个人在这里有自己的声音，
最终更好服务用户。

[Carson @carson_trust]

@sheeplzh @xiaohangzhang7 @tradorrr_xbt @tkktkkkk @linwanwan823 @thomaslau 感谢反馈，这个应该在我们的规划中

[Scarlett Zhang @xiaohangzhang7]

以后钱包的基础服务 (例如转账、收付款、质押等等）有问题找 @carson_trust;
现货&合约交易有问题找 @tradorrr_xbt;
项目合作找 @tkktkkkk;
市场 & KOL合作找 @linwanwan823;
设计吐槽找 @thomaslau;
AI & 客服有问题都可以找我🙋

以上都是第一责任人，是最高效的反馈通道
实在懒得找，你找到任何一个带 #TrustWallet 认证角标的账号都可以。

[Carson @carson_trust]

@xiaohangzhang7 @tradorrr_xbt @tkktkkkk @linwanwan823 @thomaslau 👍