Casey

[Casey @caseysho]

@AmericanAir second flight in a week where either the Wi-Fi or IFE system has been down. Explain.

[Casey @caseysho]

@British_Airways trying to change my seat on an upcoming flight but your servers keep crashing. What’s going on?

[Casey @caseysho]

@AmericanAir disappointed the plane was out of EP snack boxes only 3 rows into economy. What good is status if you keep taking away the perks?

[Casey @caseysho]

@AmericanAir been waiting for bags for 30 minutes. When do we give up?

[Casey @caseysho]

@ATTHelp I would do this if I had service… I can’t even send an SMS…

[Casey @caseysho]

@ATTHelp is the network down? No service in Philly or Dallas today.

[Casey @caseysho]

@AmericanAir Alright. I’ll do a chargeback on my card.

[Casey @caseysho]

@AmericanAir so much for free WiFi. $25 is INSANE!

[Casey @caseysho]

@AmericanAir @AmericanAir y’all can add some miles to my account for this inconvenience. EP status for years. $800+ flight. Continuing to charge this much for really bad WiFi is unacceptable. Send me a DM within the hour.

[Casey @caseysho]

@AmericanAir So I paid for the WiFi on my phone but have to pay again to use it on another device? So scammy!

[Casey @caseysho]

@AmericanAir But why does this hold only apply to AA? Is this a sign to fly other airlines who can actually get planes in the sky?

[Casey @caseysho]

@AmericanAir love a flight delay longer than the flight itself… Woke up at 4:45AM for this garbage.

[Casey @caseysho]

@AmericanAir Why can Delta planes bound for DFW take off? For example, DL961?

[Casey @caseysho]

@ATCAlerts How long is this expected to last?

[Casey @caseysho]

@DFWAirport what up with the ground delay due to staffing shortages? Did you not know how many flights were scheduled today?

[Casey @caseysho]

Hey @SeanDuffyWI - I’ll wear nicer clothes to the airport when my flights to DFW stop getting delayed for ATC staffing shortages. Thought you fixed this.

[Casey @caseysho]

@AmericanAir Well try harder. Delays that are solely within your control should never happy.

[Casey @caseysho]

@AmericanAir delayed getting home because your crew couldn’t leave from its hotel on time. Inexcusable.

[Casey @caseysho]

@AmericanAir @AmericanAir still waiting for a response.

[Casey @caseysho]

@AmericanAir AA2988 delayed 3 hours because you changed our inbound plane. No earlier non-stop option. Third major delay or cancellation this week. You must enjoy ruining people’s days!

[Casey @caseysho]

@AmericanAir I’m still waiting for a response. Is anyone working today?

[Casey @caseysho]

@AmericanAir why is nobody responding to the DMs you asked me to meet you in?