@BulbUK just wondering when you are going to resolve my issue. Your social media team have had my query for 9 days since my last tweet and my constant. Have been messaging via inbox but no reply you have my details via dm
@BulbUK why are the customer service team absolutely useless. I have filed a complaint yet was told by a complaints department to "be patient" its an absolute joke. I am being billed for gas that has not been used and I providing meter readings but it's stuck.