Cath Deans

Personal Acct. Wife, Mother, singer & lover of chocolate tiffin. Branding, Social Media & Online Marketing in the hours in between. Views my own unless stolen.

[Cath Deans @cathdeans]

@popsa My order has arrived damaged and the contact form errors when I submit. Can you help?

[Cath Deans @cathdeans]

@British_Airways It was misdirection by your staff. Your staff want nothing to do with it and are not helping.

[Cath Deans @cathdeans]

@British_Airways our son is stuck in Madrid after arriving from Heathrow, being told to go to the wrong place, and missing his flight to Tokyo. BA staff want nothing to do with it. Heathrow to Madrid - BA, Madrid to Tokyo - Iberia. Can you advise urgently.

[Cath Deans @cathdeans]

@alpinestars Hey Alpine Stars. My daughter is a dedicated karter. She has one of your suits but she’s very sad that you don’t make them for women. Any plans to include the women karters? #karting #inclusivesport

[Cath Deans @cathdeans]

@marksandspencer Hey M&S. Just wanted to say (as I sit in your cafe in High Wycombe), best chai latte I’ve ever had!!! Over and out.

[Cath Deans @cathdeans]

@canva Morning Canva, I would love to be able to edit two pages side by side. I know I can preview them in grid view but it would be so handy to be able to edit them too. Have a good Tuesday! 😊

[Cath Deans @cathdeans]

@O2 Which other forms of ID do you accept?

[Cath Deans @cathdeans]

@O2 Hi O2. We’ve just ordered a mobile for our son through Affordable Mobiles. When calling for the O2 credit check he was told he needs a passport (got) and a driving licence (not got). As he didn’t have one, we were told he could not proceed and you hung up! Thoughts?

[Cath Deans @cathdeans]

@O2 Our son has epilepsy and cannot drive. Does that mean he’s not welcome as an O2 customer?

[Cath Deans @cathdeans]

@O2 @BBCWatchdog @DisRightsUK @DisabilityGovUK

[Cath Deans @cathdeans]

Hey H&M High Wycombe. One whole hour before you close and changing rooms are shut. Again. Apparently it’s store policy? @hm @hmunitedkingdom

[Cath Deans @cathdeans]

@ParamountPlusUK I am trying to sign up for the free Paramount Plus I receive with my Sky package but, when I do, it says ‘there was an error, please try again later’. Please can you help. @SkyUK @SkyHelpTeam

[Cath Deans @cathdeans]

@VirginMoney My account has been hacked. I have called twice, waited half an hour each time and been cut off. Your online chat apparently can’t help. This is beyond useless. Contact me immediately please.

[Cath Deans @cathdeans]

@HariboUKI_ Dearest Haribo. Explain yourself.
#haribo #gentlemansweetie #pleasedtoseeyou

[Cath Deans @cathdeans]

@WixHelp You have just taken payment for a premium subscription. I would like to cancel this, refund, and revert back to a free version but I cannot find a way to do this. Can you help asap? Thanks.

[Cath Deans @cathdeans]

@Wix You have just taken payment for a premium subscription. I would like to cancel this, refund, and revert back to a free version but I cannot find a way to do this. Can you help asap? Thanks.

[Cath Deans @cathdeans]

@RGSHWCareers @rgshw Very helpful and informative - a big thank you to all involved. It has lit a spark of excitement!

[Cath Deans @cathdeans]

@EnglandLearning I am messaging on behalf of my son as he doesn’t use X. He submitted his completed C License work in Sept. We emailed enquiring how long it will take for the qualification to appear (emailed over a week ago) but still haven’t received a reply.

[Cath Deans @cathdeans]

@BootsUK Hi Boots. My order has just arrived and one of the products has leaked all over everything! Can you help? There is no way of getting help with an order on your app. Thanks.