@Delta Our London flight had to land in Dublin due to an engine fault, not ideal - then our food vouchers weren’t accepted anywhere so we had to pay for our own food! Not feeling good right now
@GWRHelp@skardrup@GWRHelp how can I make a complaint online please? The form asks me to choose one issue (eg Wifi, food and drink, punctuality). I had no Wifi, a late train and no hot drinks, do I need to raise 3x issues?
@GWRHelp@skardrup Thanks, the helpdesk have confirmed there is a known issue with this train, I’m not sure why a customer should have to do all this detective work to find this out?
@GWRHelp@skardrup Same issue on my train, it’s not due to location or signal strength so assume it’s a more widespread issue, could this be looked into?
@GWRHelp hi there, our 16:30 train was cancelled and the 17:30 is half the length it’s meant to be, meaning the remaining carriages are too full to socially distance. 1st class has available seats. Please advise what we should do in this situation