@enterprisecares I provided all of the info you requested and I still have not received a call or email. It’s been over a week now. More of the same, awful customer service.
@enterprisecares I rent through a corporate account. My son left his AirPods in a car. Car sat in your lot for a week (I can track the AirPods). I called multiple times and filled out a claims form asking you to look in the car. Called 5 times. Been 3 weeks. No call back?!
@Enterprise it’s been 5 days since you DMed me with a promise to escalate my lost item issue. I’ve heard nothing. Same horrible service I was getting before. Well done!
@footlocker I returned defective shoes at your direction only to have them sent back. Now told the rep was wrong on the policy. Documented. Total fail! Own your mistake instead of making it my issue. I will not be recommending that's for sure.