@Ryanair Come on at least give the guys that’s stuck abroad a drink, my friends and their family’s have been stuck sat on the plane with out even a sip of water for 4.5 hours
@yedlinny I found it very disrespectful that you never stopped today for the kids outside the training ground, some of them had been waiting 6 hours plus for their idols and you just drove straight past. Let’s hope your kids aren’t let down by their idols in the future!
@JoanneOwen30 I really am sorry to hear this Joanne. Unfortunately Customer Services require all correspondence to be in writing and so a phone call won't be possible. I apologise for the inconvenience - Sarah
@jet2tweets can somebody explain to me how when making a complaint after a 3rd email I’ve still had no reply after 23days? In your policy it says 28 days for 1st response 14 for 2nd and 7 days for 3rd. What am I missing here?
@jet2tweets@JoanneOwen30 I have now waited 15 days for a reply to my 2nd complaint email. This is very disappointing as a result I would like a copy of all the transcripts that has been between myself and Jet2 as I am know going to take this matter further.
@jet2tweets@JoanneOwen30 It’s been 12 days since we emailed our 2nd letter of complaint and still nothing from yourselves. Am I right in thinking Jet2 don’t care about their customers and their queries/complaints. Very disappointing