Caroline

[Caroline @cazzwoolford88]

@SomersetHouse do you do gluten free bread with the cheese fondue for Fortnum and Masons package?

[Caroline @cazzwoolford88]

@GWRHelp It's been 4 days! Still nothing.

[Caroline @cazzwoolford88]

@GWRHelp Still nothing!!!

[Caroline @cazzwoolford88]

@GWRHelp The email didn't need resending as it wasn't blank in the first place,no new reference just reassurance it would be solved.

[Caroline @cazzwoolford88]

@GWRHelp I have now made 5 phone calls to get this resolved and have been assured it would be on every time.Still not sorted, 10 days later.

[Caroline @cazzwoolford88]

@OneCallDirect absolute disgrace. Someone wrote my car off and now onecall have cancelled my policy. Now I'm left without car or policy.

[Caroline @cazzwoolford88]

@GWRHelp I've just seen this tweet so not yet. I will be shortly

[Caroline @cazzwoolford88]

@GWRHelp Sums up the company to be honest.

[Caroline @cazzwoolford88]

@GWRHelp That's a joke! I have an email that I can prove was not blank. Instead of just closing it why didn't they just ask?

[Caroline @cazzwoolford88]

@GWRHelp GWRR170615BBGR

[Caroline @cazzwoolford88]

@GWRHelp The reference is the same as above as the same case. Email sent on 15th June.

[Caroline @cazzwoolford88]

@GWRHelp I replied to this straight away and have heard nothing since

[Caroline @cazzwoolford88]

@GWRHelp GWRR170601BHVH

[Caroline @cazzwoolford88]

@GWRHelp still awaiting a response about a complaint that I put in 6 weeks ago. Emails sent to chase no reply! No good enough.

[Caroline @cazzwoolford88]

@GWRHelp Par to Newquay. If I miss this one I can't get another one!

[Caroline @cazzwoolford88]

@GWRHelp Also just noticed that I will miss my connecting train as this train is delayed. What am I meant to do about that?

[Caroline @cazzwoolford88]

@GWRHelp Is anything going to be done?? If I last the full 4 hours without passing it it'll be a miracle.

[Caroline @cazzwoolford88]

@GWRHelp Paddington to Penzance. People are about to pass out as there are no seats left and too hot.

[Caroline @cazzwoolford88]

@GWRHelp absolute joke. Stuck on a train which I paid £160 for and the air con is broken! Think it's against my human rights.

[Caroline @cazzwoolford88]

@BTCare There are lots of faults, apparently you are unable to book an appointment for us as your 3rd line support is down! Said a week ago