Chris Botting

Passionate about tech innovations that enable great customer experiences. This stuff is all mine...

[Metrigy @Metrigy]

#MetriSight #Podcast Ep.20 with @IntelePeer's @cbott83 - Whether you’re on-prem & staying there, on-prem & gradually moving to the cloud, or fully engaged in the #cloud, #CPaaS solutions can add value to traditional #contactcenter capabilities.

https://t.co/fWVQoxzwl7

[Chris Botting @cbott83]

@shkeengolf @roblabritzgolf @ChampionsTour @shkeengolf could you pls post a video of your thoughts re “lead arm from getting across his chest”? TIA

[Chris Botting @cbott83]

@zkerravala Ironic timing? Hudson River art movement was the $400 question in Painting category in Double Jeopardy, last night.

[Chris Botting @cbott83]

@AndrewRiceGolf @PingTour Amazing timing, Andrew. Last evening, I texted this to a mate of mine https://t.co/dnvf68KUiL

[Evan Kirstel #B2B #TechFluencer @EvanKirstel]

Catching up with new CMO @IntelePeer Brian Gilman, @bgilman13. Impressive suite of #lowcode #nocode Solutions on display at #EC22! #appdev #developers #cpaas

[Chris Botting @cbott83]

@jmanuele Not inconsistent w/ Grove City College ruling '84 re: fed student assistance. Govt only sets rules for funding recipients, and limited in those situ's. https://t.co/YxFtMT4GfG

[Sheila McGee-Smith @McGeeSmith]

Spreading the word.

[Chris Botting @cbott83]

@Alibear0521 @Hertz @kim I am finding that many of the employees want to help, but they are not empowered and they do not have the tools

[Chris Botting @cbott83]

@Hertz @kim Problem not resolved. I'm STILL being billed! Can someone PLEASE help?? # @Hertz #customerservice #customerexperience

[Chris Botting @cbott83]

@Hertz @kim Can someone reply?? @Hertz
I prefer private, but after 7 days calls with unempowered reps, DM to your support, and you charging my card, I'll publicly ask for your help. You're quickly losing a 20+ yr loyal advocate and customer... #badcustomerexperience #customersatisfaction

[Chris Botting @cbott83]

No, because I can’t get past this screen without exiting the app @Microsoft #userexperience

[Chris Botting @cbott83]

@Hertz I prefer private, but after 7 days calls with unempowered reps, a DM to your support, and you charging my card, I'll publicly ask for your help. You're quickly losing a 20+ yr loyal advocate and customer... #badcustomerexperience #customerexperience #customersatisfaction

[Chris Botting @cbott83]

@pamcamp Great execution on the right things...

[Chris Botting @cbott83]

@EvanKirstel It’s a beautiful place, Evan. Spent an afternoon touring it a few years back. Well worth the day trip from Lisbon

[Chris Botting @cbott83]

@EvanKirstel My father always said “if it doesn’t go in the mouth, you don’t have to worry about it”. I’m still working on my portion size/ content self control.

[Chris Botting @cbott83]

@SteffWatson @UNIQLO_UK All too common, @SteffWatson. Good tech poorly applied. So many examples. They should hire someone who knows about these things :)

[Chris Botting @cbott83]

Very appropriate for Board meetings @fintechjunkie, and also a good consideration for life in general

[fintechjunkie @fintechjunkie]

1/11: I was in a Board meeting not too long ago where the CEO and one of the company’s Board members obviously weren’t seeing eye to eye. It was awkward and avoidable if each person realized how they were behaving. The situation reminded me of a well-known parable:

[Chris Botting @cbott83]

A non-political post, but quoting “My Cousin Vinny”? Rudy just gained a couple of points in my book 🙂 https://t.co/cDiPtQ6ke0

[Chris Botting @cbott83]

Starting Day 5 of binge watching “Up Schitt’s Creek”, aka election results. Can’t wait for the season finale!!

[Chris Botting @cbott83]

@AmandaMGoetz For Halloween, you could dress up like you’re from “Monty Python and the Holy Grail” and be the knight who says “niche”