CCM(PM)/SER

Passenger Marketing Unit of South Eastern Railway dealing with Reservation and Unreserved Ticketing System. Motto being "Service with a Smile".

[CCM(PM)/SER @ccm_pm]

On 18.02.2023, Smt. R.Premlata Dy. CTI/TATA, while on duty in Train No,13288 ex TATA-CKP found a bag with Laptop in coach no D2. Smt Premlata traced the passenger and handed over the laptop to the passenger at TATANAGAR. Responsibility with a smile. @GMSERAILWAY @DRMCKP

[CCM(PM)/SER @ccm_pm]

Shri S. Khan Conductor while working by 12864 on 12.2.23, after Dep from BHC found a LAPTOP left by Mrs Sonalisa Behra on berth No31 in B5. It was handed over to RPF KGP,to hand over the same to the passenger. Responsibility with a smile.@GMSERAILWAY @ccmserkol @drmkgp

[CCM(PM)/SER @ccm_pm]

On 08/02/23, Shri. S.K.Tirpathi TTI/CKP on duty by 18477 found an expensive watch and two mobile phone in the toilet of AC 2tier coach. Shri Tripathi traced the passenger and returned it back promptly. Responsibility with a smile.
@GMSERAILWAY @ccmserkol @DRMCKP @drmkgp @drmrnc

[CCM(PM)/SER @ccm_pm]

Outstanding achievement by the ANTI FRAUD TEAM OF SER/HQ/Garden Reach lead by CCM/PM
@GMSERAILWAY @ccmserkol @RailMinIndia

[CCM(PM)/SER @ccm_pm]

Anti Fraud Cell under CCM(PM) at the Comml. HQ had detected a person with fake e-Ticket. On investigation it was found that the person used to modify e-ticket and fooled the passengers by selling those. He was handed over to GRP for further n/a.@ccmserkol @GMSERAILWAY