PCCM/SER

[PCCM/SER @ccmserkol]

@EVENINGVNS @AshwiniVaishnaw Booking between intermediate stations is normally restricted in Rajdhani type trains against GN quota.However,during a recent route modification of 12453,booking between RNQ & CNB got available against TQ quota inadvertently.The previous system has now been restored by 12453.

[PCCM/SER @ccmserkol]

@GMSERAILWAY @AKumar940408801 @serailwaykol @drmkgp Ticketing services have been restored from 31/10/21 on restoration of local train services in the Suburban area.

[PCCM/SER @ccmserkol]

@gauravbhartiya @GMSERAILWAY @DrmDnr @drmrnc We have sent to you an interim reply on 17.08.2021 to your CPGRAM complaint no. MORLY/E/2021/08692 dtd 06/07/21. Presently, we are working on it and a reply in this regard shall be forwarded shortly.

[PCCM/SER @ccmserkol]

@DRMCKP @GMSERAILWAY @arunjoshi028 @AshwiniVaishnaw Booking of Retiring room at ROU is suspended due to ensuing COVID pandemic as per order of competent authority. Also, repair and renovation work of 1st class waiting hall is underway and will be completed very soon. Inconvenience is regretted.

[PCCM/SER @ccmserkol]

@GMSERAILWAY @RishuRoushan01 @drm_kir @DRMCKP @CptmSer Your suggestion has been noted by this office and shall be examined. If found feasible, the same shall be forwarded for appropriate and necessary action.

[PCCM/SER @ccmserkol]

@GMSERAILWAY @RajeshK64359969 @serailwaykol @drmrnc Your suggestion has been noted by this office and shall be examined thoroughly. If found feasible, the same shall be forwarded to relevant department for appropriate and necessary action.

[PCCM/SER @ccmserkol]

@Satchitanand7 @GMSERAILWAY @HemantSorenJMM @INCJharkhand @sabitamahatoJMM @CptmSer As per Rly Bd's directive for withdrawal of stoppages of non-popular category, extensive review was conducted over Indian Rly to identify such stations.
Consequently CNI was identified as non-popular stoppage in respect of Train no. 02896/95(earlier 22892/91) and hence withdrawn.

[PCCM/SER @ccmserkol]

@SujeetT59438221 @GMSERAILWAY @Jeetend44058055 @drmrnc @serailwaykol @CptmSer At present 08311 SBP to MUV SPL is running biweekly via RNC & BSB. It is in operation from RNC on wednesday & sunday . However, extention of service of the said train is a policy matter to be decided by Rly. Bd.

[PCCM/SER @ccmserkol]

@gauravbhartiya @GMSERAILWAY @RailwaySeva @drmrnc Your complaint has been investigated in depth. An identical complaint was lodged by you in CPGRAM portal vide ref no. MORLY/E/2021/07630. On this regard a reply has sent to you on 19.06.21 and also on 24.06.21 via e-mail by this Railway.The same stands good as of now.

[PCCM/SER @ccmserkol]

@GMSERAILWAY @sunausarkar @narendramodi @PiyushGoyal @PiyushGoyalOffc @RailMinIndia @GMSRailway @GMSECR @GM_NRly @Gmwrly @GM_ECRly @GMNCR1 @gmscrailway @gmner_gkp @AshwiniUpadhyay @Railwhispers @rashtrapatibhvn This particular case is not pertains to SER jurisdiction. However, it is a Policy matter to be decided by Railway Board.

[PCCM/SER @ccmserkol]

@drmhowrah @ShaikFa37594622 @SrDCMSC @drmsecunderabad @ccm @PiyushGoyal you are requested to claim to Dy.CCM/Claims,S.E.Railway,1st floor,3,koilaghat st.,kolkata-700001 after collecting short certificate from parcel office HWH.

[PCCM/SER @ccmserkol]

@GMSERAILWAY @ChakraAvijit @RailwaySeva @RailMinIndia @PiyushGoyal @DRMCKP @DRMCKP @drmkgp May kindly look into the matter.

[PCCM/SER @ccmserkol]

@drmhowrah @Shekharbhaig @RailMinIndia @PiyushGoyal @PiyushGoyalOffc The train 02245 HWH-YPR spl the final chart prepared on the previous night within 9 p.m. from HWH(as per extant rule). However, the said train arrived BBS at 16:20 and the final chart also prepared 4 hours before the arrival of the train at BBS .

[PCCM/SER @ccmserkol]

@ongole_railfan @DRMCKP @drmvijayawada @drmsbc @SWRRLY @RailMinIndia @PiyushGoyal @magunta_msr @gmscrailway @SCRailwayIndia @serailwaykol As per ZBTT issued by Operating dep. stoppages of both directions at Ongole have been withdrawn /eliminated which has been approved by Rly. Bd. It may be forwarded to CPTM/GRC for further action.

[PCCM/SER @ccmserkol]

@drmhowrah @DRMKhurdaroad @SunnyPr50887957 @eastcoastrail @RailMinIndia @drmwat_ecor @serailwaykol @drmsambalpur @drmkgp @drmvijayawada @SWRRLY @SCRailwayIndia @EasternRailway @Se_Railway It has been decided by the competent authority that Train no. 02703 HWH-SC Falaknuma Exp. will be restored/resumed 16/08/2020,17/08/2020,23/08/2020,24/08/2020 with normal schedule departure from HWH stn.

[PCCM/SER @ccmserkol]

@drmhowrah @ravikumar_shah @drmsdah @RailwaySeva @PiyushGoyal @PiyushGoyalOffc @serailwaykol On enquiry it reveals that in Rabindra Sadan booking counter there is sufficient fund. So, the party is advised to get refund therefrom.

[PCCM/SER @ccmserkol]

@drmkgp @SrDCMSC @drmsecunderabad @NarayanaBiyyal1 @RailwaySeva @drmwat_ecor The said consignment has been referred to concern department. On being traced out the missing consignment, the same will be intimated to you.

[PCCM/SER @ccmserkol]

@drmkgp @milanroy1981 The matter has been referred to the Railway Board for guidelines whether to grant or to extend the period of the Season ticket. we are unable to process the case as the reply is awaited from Board. Inconvenience caused is deeply regretted.

[PCCM/SER @ccmserkol]

@eastcoastrail @serailwaykol The train concerned pertains to @eastcoastrail and decision on extension to be taken by ECoR considering feasibility and other criteria.

[PCCM/SER @ccmserkol]

@arunjoshi028 @GMSERAILWAY @drmrnc @maheshpoddarjhr You are requested to e- mail us ([email protected]) with a copy of your Refund claim letter duly attaching the proof that the letter has been received by this office ( CCM/ Refund, S.E.Rly. 14 strand Rd. Kol- 700001)