Chris

[Chris @ccsherw]

@amazonIN @amazon @JeffBezos WTF is this? its been more than a month and amazon is not bothered responding to me.

[Chris @ccsherw]

@amazon no one is assisting me on your phone channel for a refund that amazon has not credited to me. pls help

[Chris @ccsherw]

@amazon @JeffBezos pathetic how you guys are ignoring my messages and tweets. . such low standards in dealing with your customers. .

[Chris @ccsherw]

@amazon @awscloud @AmazonUK @amazonIN @AmazonNews_IN @AmazonHelp No one is helping me or responding to my posts. none of your managers at customer care phone are able to help me too. Whats going on with your service? pls connect with me here!!

[Chris @ccsherw]

@amazon @AmazonHelp WTF! you guys ignoring me.. its been 2 days and no response or help

[Chris @ccsherw]

@amazonIN amazon phone channel is refusing to help me with a refund that has not ben credited to my account. pls help

[Chris @ccsherw]

@AmazonHelp @AmazonHelp there is nothing like best offer. there is only a policy that needs to be followed here in Canada. may be in Pakistan you can make up your own rules. But not in Canada

[Chris @ccsherw]

@amazon Order # 171-9627291-1172362 I have spoken to Monish he refused, i spoke to Faisal (Supervisor) and he too refused to refund in amazon gift card or amazon pay! Faisal hung up on my face when i asked him to raise a complaint for the same. Why is this?

[Chris @ccsherw]

@AmazonHelp @AmazonHelp NO! as per your policy it can be refunded via gift card or amazon pay! if i am wrong. share your policy with me.

[Chris @ccsherw]

@AmazonHelp @amazon @AmazonHelp Why should I . You follow my advice and refund via a gift card or amazon pay. Follow your policy. you dont own amazon to make up your own rules! neither do you pay my bills to tell me what to follow!

[Chris @ccsherw]

@AmazonHelp @amazon @JeffBezos @amazonCOMPLAIN why are we made to go through this! your staff makes up their own rules and treats us like garbage. its not that big a problem for you, but this really bothers customers! Why are you not endorsing the strict use of a policy document?

[Chris @ccsherw]

@AmazonHelp @amazon @amazon @AmazonHelp No they didnt. I had to fight it out like i am doing here and on your social media channel. i spent 4 hours and spoke to 17 people to have this done. You have put me through a lot, you guys are making up your own rules! ive made it evident here

[Chris @ccsherw]

@AmazonHelp @amazon @AmazonHelp your rude social media team says a customer cannot choose to receive a refund in their amazon pay or a gift card! and you state that they can. and your policy states that we can. So whats going on here?

[Chris @ccsherw]

@AmazonHelp @amazon @AmazonHelp thank you for an answer. I went through the same hassle receiving my payment. Spoke to 12 people and spend over 4 hours to have this refund done. Pls share an email or link where i can share the call recordings of my experience with your shitty company.. `

[Chris @ccsherw]

@AmazonHelp @amazon @AmazonHelp answer my question! can a customer receive their refunds in their amazon pay or a gift card? whats wrong with you people? are you even people? or is this some AI generated reply? ANSWER THE QUESTION

[Chris @ccsherw]

@AmazonHelp @amazon @AmazonHelp You dont need access to my account to answer if a customer can have their refund credited to their amazon pay or to a gift card? its a policy/general question. There seems to be some kind of communication gap here, is my English not comprehendible?

[Chris @ccsherw]

@AmazonHelp @amazon @AmazonHelp are you short of understanding english? i have nothing to report. I would like to know if i can receive a refund through my amazon pay or via a gift card?

[Chris @ccsherw]

@AmazonHelp @AmazonHelp @amazon I have already done this. and they refuse to answer my question. i have also mentioned this in my initial tweet, if you bothered to check you would have saved me this tweet!

[Chris @ccsherw]

@AmazonHelp @amazon @AmazonHelp Yes. and they too dont have an answer to my question. I will not stop here! you keep playing games and you will end up getting sued! this is ridiculous. you are unable to answer a general question and its been days of me pushing this!

[Chris @ccsherw]

@AmazonHelp @amazon @AmazonHelp and you do not need access to my account to answer a general question. The question is can a customer opt to have their refund processed via a gift card or amazon pay?