CJM

[CJM @ceej_zw]

@revolutsupport Thank you, I have responded via DM

[CJM @ceej_zw]

@revolutsupport I have a transaction for an airline ticket from @British_Airways & they have told me that I have to contact you. I made a payment and the ticket was never issued and I bought a second one which was. How can I get the money made available to me because it is frozen

[CJM @ceej_zw]

@revolutsupport It has now been 13 working days and I have tried your help section but I cannot get a resolution. Between you and @British_Airways I don’t know what to do.

[CJM @ceej_zw]

@berlinairport @FlySWISS Thank you Olivia 🙏🏽 It has very stressful because when I have called, I keep being redirected. @FlySWISS say to contact you then the other way round. Do you know the opening hours for the Swiss Air office at BER?

[CJM @ceej_zw]

I left my purse on a @FlySWISS aircraft and I am genuinely astounded at the level of rudeness from their custom support team - I have been sent from pillar to post between @FlySWISS and @berlinairport, each party says the other is responsible. As a customer, all I am asking

[CJM @ceej_zw]

@FlySWISS Thank you, I have sent you a DM

[CJM @ceej_zw]

for is some clarity. My purse has a lot of personal items and I am as expected stressed. I just need some help please. It is a purple @MulberryEngland purse, very distinct #swissair #berlinairport #lostandfound

[CJM @ceej_zw]

@British_Airways Many thanks, I have sent you a DM 😊

[CJM @ceej_zw]

Hello @British_Airways I’d like to find out about upgrading my flight in January. I’ve tried checking in the https://t.co/TpT8vffYkE app but it says that upgrades are not available in the app. Thanks in advance for your help ✨

[CJM @ceej_zw]

@nextofficial I just placed an order & realised I put the wrong address by mistake. I called within the hour to cancel & I am being told I can’t do that?Please can you let me know how I can resolve this because I did try to do the cancellation well within the time frame.Thank you

[CJM @ceej_zw]

@British_Airways I am at Berlin Brandenburg Airport waiting for the 6.25am to London City. It is unfortunate we aren’t getting adequate communication nor are we being briefed what our options could be. This is super disappointing. Please do better.We are exhausted #flightdelay

[CJM @ceej_zw]

@jayapathak_ I am so so sorry this happened to you 💖 I hope you have managed to get some rest. I had an incident on the Met line many years ago and I ran away from the man in total shock. I never reported it and I wish I had, I hope the Transport Police can track him ♥️🙏🏽

[CJM @ceej_zw]

@lufthansa Hello, yes that is what I would like to add - checked bag but I cannot find the option when I look at my booking

[CJM @ceej_zw]

@lufthansa Hello 👋🏽 I am flying to Tenerife in a few days and would like to add a checked bag to my ticket but I can only see an option to add an extra carry on. Please could you assist me with how I can do this? Thank you 🙏🏽

[CJM @ceej_zw]

@easyJet A warning please to all your customers who are affected by these flight cancellations. A fraudulent account responded to my tweet & tried to get me download the @remitly app to make a transfer. In the midst of travel chaos, this is not a good thing to experience 🥺🥺

[CJM @ceej_zw]

@easyJet I am so disappointed about the late cancellation of this evenings flight to Berlin. My sister is travelling with a 5 year old child & the only option tomorrow is one with a 3 hour stop in France. Travelling is hard enough & now changing dates PLUS not having a direct

[CJM @ceej_zw]

@easyJet Hello, please let me know how can she contact you directly because the call centres will be very jammed.

[CJM @ceej_zw]

@easyJet I am so disappointed about the late cancellation of this evenings flight to Berlin. My sister is travelling with a 5 year old child & the only option tomorrow is one with a 3 hour stop in France. Travelling is hard enough & now changing dates PLUS not having a direct

[CJM @ceej_zw]

flight is massively disappointing. Never again

[CJM @ceej_zw]

@TK_HelpDesk I sent an email because I need to cancel the second leg of a trip I booked due to changes in my schedule but I have not had a response. Please assist as I am flying on Wednesday & need to be sure my bags do not go to the wrong destination 🙏🏽

[CJM @ceej_zw]

@ZetdcOfficial @ZetdcOfficial Good Afternoon! We do not have power on Montgomery Road in Highlands. Please could you let us know if someone is going to come and fix the fault? Many thanks in advance for your assistance 🙏🏽🙏🏽