Claire Jones

Data geek, laid back.....sometimes, proud owner of a cute choc lab called Jasper with @jorose80 🌈

[Claire Jones @ceejay77]

@NextbaseUK how do I make a complaint about the useless support I’ve received, or not, from the team. First contacted you on 3rd March 2026, still waiting for resolution. 🤷‍♀️ emailed [email protected] at first, told to forward to [email protected], such a delay in response

[Claire Jones @ceejay77]

@HighwaysSEAST @DartCharge I hope @DartCharge will not be charging for journeys, it will be absolute carnage! And what about the detections systems in place to stop high vehicles going into the tunnel?! 🤷‍♀️ Us ordinary people should not be penalised for these things which are not our fault!

[Claire Jones @ceejay77]

@TfL Any update on claiming for delay repay requests?????

[Claire Jones @ceejay77]

@TfL how do I go about requesting a delay refund on contactless card. Seem to be unable to do this online currently….

[Claire Jones @ceejay77]

@TfL So basically what you’re saying is that there is no mechanism to enable customers to put in a delay repay refund request. I was delayed 2 weeks ago and unable to claim for this??

[Claire Jones @ceejay77]

@TfL So what do I do if I want to claim a delay refund??

[Claire Jones @ceejay77]

@CustomerTfl how do I request a delay refund from my contactless card, your website has been down due to your security breach….unless this is to stop people from requesting them so you don’t pay them?! Let me know how to contact you?!

[Claire Jones @ceejay77]

@WEURO2025 It was a shambles….email received after launch and no tickets available….some people didn’t even get the email who registered to hear….absolute shambles….

[Claire Jones @ceejay77]

@TfL what’s wrong with the district line this evening. Doesn’t seem like any trains what to go to Elm Park and beyond tonight. Will be putting a delay refund in. Current my at barking for the next train to beyond Elm Park! Good service on your website! Like hell it is!

[Claire Jones @ceejay77]

@WEURO2025 What time?!?! Lack of communication with fans!!

[Claire Jones @ceejay77]

@TfL what’s going on with the district line this evening. 10 min wait at Whitechapel for district line to Upminster. People DO live beyond barking surprisingly!!

[Claire Jones @ceejay77]

@MayorofLondon superloop buses serving London boroughs, what about @LBofHavering, doesn’t serve us! You’re happy to take money from us for ULEZ but not help with extra public transport

https://t.co/LmyOZBSQyF

[Claire Jones @ceejay77]

@PackedLunchC4 Use dentistry students to help with this within the school setting. It’s not the teachers responsibility to be doing this/ this sort of thing should start within the home setting.

[Claire Jones @ceejay77]

@TWOweather Where did you get the map of the night temps, very intrigued to look it up each day!

[For the Love of Dogs @itvFLOD]

RIP Paul O’Grady, animal lover, entertainer of millions, and much missed colleague.

Our thoughts and feelings go to Paul’s friends and family at this difficult time.

[Claire Jones @ceejay77]

@RoyalMailHelp I have sent you a DM on the 13/12/2022 but not yet had a response from you.

[Claire Jones @ceejay77]

@RoyalMailHelp I’ve done as you have told me to but no response. Nearly 2 weeks with no post…

[Claire Jones @ceejay77]

@TheSnowDreamer We had -8.1 in the garden according to our little weather station. And we are in Hornchurch!!

[Claire Jones @ceejay77]

@RoyalMailHelp I’m working from home every day and not seen any postal deliveries only parcel deliveries. Neighbours haven’t received any either!

[Claire Jones @ceejay77]

@RoyalMailHelp when are we going to receive letter post in RM12 5LU area? Over a week an no post. Waiting for bills, appointments etc…..