UM’s investigation “found that weaknesses in accountability, organizational structure, oversight, and reporting created conditions in which misconduct was not always addressed.“ https://t.co/Z86Yw8Ffld
And to top it off, we finally made it to Tampa but we have to wait 10 minutes on the tarmac because it’s a “shift change” and there is no one to park us. Totally serious!
@AmericanAir Now the Captain said the Mechanic brought out the wrong part. Laughable. I shouldn’t have to travel a day early to make an evening appointment. I’ll be joining Delta in their DMs for my business travel from now on.