Centbee Support

Simple, friendly and a feature-packed Digital Cash wallet.

Official Support Channel

[Centbee @Centbee]

Centbee Wallet closes 1st April 2026!

🛑 Need to withdraw your BSV but don't have the app?

Our open-source recovery tool lets you move your funds to a new service entirely app-free.

Go to https://t.co/aQycetdcA9.

[Centbee @Centbee]

Don't forget!

1st April 2026 is when Centbee will close its doors.

Use the open-source BSV recovery tool to move your coins to another service:
https://t.co/aQycetdcA9

It's super easy!

[Centbee Support @CentbeeSupport]

@MoreBigFish @Centbee Your Centbee wallet may not be syncing with the network.

Please use the RESET Wallet option in Centbee settings. This will allow you to enter your 12 word passphrase and 4 digit PIN. Your wallet will then resync with the network and you should see an accurate balance.

[Centbee Support @CentbeeSupport]

@Erik67627550 Please try our open source wallet recovery tool here:
https://t.co/RRThJbRnQK

This should allow you to recover your coins and send them to another service.

[Centbee Support @CentbeeSupport]

Hi. We are aware that some wallets are not syncing properly with the network. We are working on resolving the issue.

Thank you for being patient with us!

💚

[Centbee Support @CentbeeSupport]

@Interest_Archer Please try our open source wallet recovery tool here:
https://t.co/RRThJbRnQK

This should allow you to recover your coins and send them to another service.

[Centbee Support @CentbeeSupport]

Thanks for your continued patience.
Our engineers have estimated that services will be functional over the weekend.

[Centbee Support @CentbeeSupport]

@meowtoshicat @GlobeWeb3 @Centbee Please try our open source wallet recovery tool here:
https://t.co/RRThJbRnQK

This should allow you to recover your coins and send them to another service.

[Centbee Support @CentbeeSupport]

@guvencci Please try our open source wallet recovery tool here:
https://t.co/RRThJbRnQK

This should allow you to recover your coins and send them to another service.

[Centbee @Centbee]

Our BSV recovery tool has been updated!

https://t.co/aQycetdcA9

This is an open source app that will allow you to scan your Centbee wallet and recover your BSV. You can then send to another BSV service.

Let us know how it goes!

Please contact @CentbeeSupport for support.

[Centbee Support @CentbeeSupport]

@HoonJun75255 Centbee doesn't have a Log Out button.
If you want to reset your wallet there is an option in the Centbee Settings to do this.
Remember to retain your 12 words and 4 digit PIN if you want to reload your wallet.

[Centbee Support @CentbeeSupport]

We apologise for the recent downtime you have experienced with Centbee Wallet. Our systems are being prepared for Teranode and the recent stress tests have temporarily disabled our services.

We are working on the issue and will resolve shortly.

Thank you for your patience!

[Centbee Support @CentbeeSupport]

@ShawnSaffa101 @gamaroff @RegtechAfrica Please note that Centbee may still have outages if there are more BSV network stress tests.

The migration to our new infrastructure is not yet completed.

We don't have an ETA at this time.

[Centbee Support @CentbeeSupport]

@ShawnSaffa101 @gamaroff @RegtechAfrica Please reach out to our official support email [email protected] or DM us so we can assist!

[Centbee Support @CentbeeSupport]

@HoonJun75255 @Centbee @RegtechAfrica Centbee is running normally.
Some wallets might need to be resynced with the network but this is a simple problem that is easily resolved.

[Centbee Support @CentbeeSupport]

@Bayalumaya1 @Centbee Please DM us so we can assist!

[Centbee Support @CentbeeSupport]

@ven60656 @Centbee Hi! Centbee should be working properly now.
Please reach out to [email protected] if you are still experiencing difficulties.

[Centbee Support @CentbeeSupport]

@DereckWDew @Centbee @simplycashapp Please DM for support!

[Centbee Support @CentbeeSupport]

@MoonCoinRising All services will be available.
We do, however, advise moving coins to another wallet over this time.

[Centbee Support @CentbeeSupport]

@HoonJun75255 @cryptorebel_SV @Centbee Please DM us for support!

[Centbee Support @CentbeeSupport]

@jeangaudreau5 @Centbee @gamaroff @KageViv @AaronRDay Please DM us so we can assist!