Francesco Freezone

iOS and OS X software developer based in San Francisco. Currently doing mobile platform work at Uber. Passionate video maker, photographer and climber

[Francesco Freezone @cescofry]

@XfinitySupport I am trying to get in touch with an agent and your website chatbot is stuck in a loop. Meanwhile you do not answer to PMs here and I keep receiving text messages asking if I am happy with your support.

[Francesco Freezone @cescofry]

Pretty stoked to publish something after so long. This one comes directly from the company engineering blog.

[Uber Engineering @UberEng]

Uber's implementation of Live Activity® by Apple transformed how drivers experience rides. We're excited to share our latest blog, which details the challenges of designing for a new app surface and how we measured the impact of this feature.

Read more: https://t.co/98FYiWf024

[Francesco Freezone @cescofry]

@XfinitySupport This is the 3th month out of 6 that I get overcharged for one reason or another. I need someone to actually look at my account, and don't just send me to customer service. We tried that road already and it does not work!

[Francesco Freezone @cescofry]

@XfinitySupport I have contacted the website support 5 times for a billing issue. How can I get to escalate a ticket?

[Francesco Freezone @cescofry]

I built this Live Activity!

[Uber @Uber]

Arriving now—the redesigned Uber app.

We’re always looking for new ways to help you easily navigate your day. Our redesigned app is the most advanced Uber experience ever.

Available in select cities. Check your app for the latest availability.

Link in Bio for more.

[Francesco Freezone @cescofry]

cc: @FedExHelp

[Francesco Freezone @cescofry]

@FedEx FedEx Delivery Manager does not allow changes to the current address. I am stuck with an address from 5 years ago!

[Francesco Freezone @cescofry]

@peres I think I remember you telling me during one of the iOS meetups. But at least it worked out for the both of us

[Francesco Freezone @cescofry]

@peres Your proces is very similar to mine, yet a lot better organised. This read helped me internalise it.

[Francesco Freezone @cescofry]

@NBA please read the comments about your app and fix it!!!

[Francesco Freezone @cescofry]

@hypercritical This is so exciting, looking forward to hear about the process in future episodes of all the great shows.

[Francesco Freezone @cescofry]

@percysnoodle @amyruthworrall I often use this technique, by sorting the mutations by descending index. I dread of the day I’ll actually have to solve the problem.

[Francesco Freezone @cescofry]

@kevinhoctor @sckormilo @ij_baird @judyhoctor If she has an Italian passport it’s her right, but it will be a nightmare to go through it. Doing most of the paperwork from here using the Italian consulate may help.

[Francesco Freezone @cescofry]

@sdarlington @OldManKris Reproduce steps: while using the app

[Francesco Freezone @cescofry]

@pbarone @Uber Yes, you can cancel the ride, then under trips you can file a safety issue.

[Francesco Freezone @cescofry]

I am seeing the same reaction from people to which I say they are addicted to social media: aggressive denial. I wonder how natural of a reaction that is.

[Francesco Freezone @cescofry]

I applied for both and almost joined one, yet: fuck Facebook and fuck Google.

[Francesco Freezone @cescofry]

https://t.co/KqEJKuvlPK

[Francesco Freezone @cescofry]

@sdarlington Dongles, we are talking about dongles, not the laptop that you like, dongles, we are talking about dongles. 😂

[Francesco Freezone @cescofry]

@alexisgallagher Nice, congrats. What are you working on? (If disclosable)