_ces_chan

Mom. Wife. Sister. Cousin. Auntie. Godmother. Friend. Worker. #pinay

[_ces_chan @cesparumog]

@OnYourSide I have sent a DM. Thank you!

[_ces_chan @cesparumog]

@NationwidePet my claim for a boarding reimbursement has been reviewed for the 4th time and still not resolved (I was hospitalized). How can I escalate this? Thank you!

[_ces_chan @cesparumog]

@OnYourSide I have just sent a DM. Looking forward to your response! Thanks.

[_ces_chan @cesparumog]

@OnYourSide my claim for a boarding reimbursement has been reviewed for the 4th time and still not resolved. It’s always being applied to the medical deductible not the $500 boarding services policy, it’s really really frustrating. How can I escalate this? Thank you!

[_ces_chan @cesparumog]

We just took the trade-in phone to Apple Alderwood. They said they’ll take care of it. We still got charged the supposed trade-in value of the phone.

[_ces_chan @cesparumog]

@AppleSupport a little disappointed with customer care. We have requested 2x for a new return package (trade-in program) since we accidentally ruined the original, never got anything. They said they will extend the return period because of that, but, nope, we just got charged.

[_ces_chan @cesparumog]

@GoodToGoWSDOT Hello, I have been calling to get my toll bill credited to our Good to Go account but I’m always on hold for 15mins or so. Please help!

[_ces_chan @cesparumog]

@CebuPacificAir hello, I would like to rebook a flight. Can you please help? Feel free to DM me. Thank you!

[_ces_chan @cesparumog]

@EVAAirUS I already did and I always wait for 10mins or so! I don’t have the luxury of time waiting on a phone, I am working too!

[_ces_chan @cesparumog]

@EVAAirUS need help. My booking didn’t get through but my credit card was charged each time I tries and I now have multiple charges!

[_ces_chan @cesparumog]

@Expedia So why was my card charged even if the booking failed? Now I’d have to endure any price increase when I try booking again because of this system failure. Please don’t respond if it’s not a solution or not helpful. Thanks. Hope you have a great new years. #dissapointingservice

[_ces_chan @cesparumog]

@Expedia Thank you for offering and for all the explanation. I just don’t understand why I was charged when I was getting error messages. I will send a DM. Thanks.

[_ces_chan @cesparumog]

@EVAAirUS @Expedia Expedia site failed. EVA Air booking system failed. No one can help or offer a solution. What a great new year it’s gonna be. And if the airfare increases, I won’t be guaranteed price protection. Your services are very disappointing. #badservice

[_ces_chan @cesparumog]

@EVAAirUS I was booking online @expedia, always got an error msg saying try again. Tried multiple times, not knowing my card was also charged many times for a booking not completed! I have maxed out my limit and can’t make a purchase until those wrong charges are cleared! Help!

[_ces_chan @cesparumog]

@jetairways Thanks. Hopefully, with positive news.

[_ces_chan @cesparumog]

@jetairways I have sent it as well via DM. Thanks.

[_ces_chan @cesparumog]

@jetairways I already did. Thanks.

[_ces_chan @cesparumog]

@Heelai_Noor @jetairways Omg so sad to hear it took 4 weeks! Thanks for your suggestion. We have just received the good news that his bag is on its way.

[_ces_chan @cesparumog]

@jetairways Put yourselves in the situation of the passenger and all you hear is ‘waiting for London’, what would you feel?

[_ces_chan @cesparumog]

@jetairways No peace of mind while in a foreign country, is this what you want your passengers missing missing baggage feel?