Open to remote or hybrid leadership roles across North America.
If your organization values accountability, growth, and quality—I’d love to connect.
Let’s build something that works for both customers and teams.
#CallCenter#CX#QA#Leadership#Operations#RemoteWork
I’ve led in telecom, healthcare, SaaS, and government. What stays constant? My belief that great service starts with empowered people and clear systems. Results follow when those align.
My focus: build teams that thrive.
✅ Create QA frameworks that drive measurable results
✅ Develop leaders through data-driven coaching
✅ Turn insights into action that improves every customer interaction
25+ yrs leading call center teams across the U.S. & Canada. I’ve built QA systems, coached leaders, and improved CSAT, FCR & AHT. Now I’m seeking a remote senior leadership role in CX or Operations where people and performance both win. #CX#QA#Leadership#RemoteWork
After 25+ yrs improving call centers, coaching agents, and leading QA teams, I’m ready for my next chapter. Looking for remote QA Manager roles where I can help teams deliver real quality and better customer experiences. #QA#CX#Leadership#RemoteWork
25+ yrs leading call center and CX teams. I build QA programs, coach leaders, and improve service quality. Looking for remote work in QA, CX, or operations. I bring data, heart, and results to every team. Let’s connect. #CX#QA#Leadership#RemoteWork
After 25+ years leading CX and QA teams, I’m ready for my next chapter remote leadership or consulting work in call center operations, quality, or customer experience. I help teams perform better and deliver results. Let’s connect. #RemoteWork#CX#QA#Leadership
@StephenCurry30, your Underdog spirit inspires millions. We ask you to champion a cause close to many hearts autism. Let's cocreate a line that empowers those on the spectrum & the families who uplift them. Underdogs need a hero. Let's make history. #AutismEmpowerment#Underdog
@bomani_jones Oh he gone. First time he yell at somebody he is going to get all the kiss my asses. Welp, have fun coaching Liberty University's fighting flames.
@JSOPIO part2...
2. Require officers to take 2 weeks off a quarter
- A relaxed mind makes wise decisions
3. Require all police officers to take Brazilian Jiu Jujitsu
- it teaches you how to grapple without having to strike
Jax is an awesome city and I want to make a suggestions for @JSOPIO part 1 ......
1. Give officers police 3 weeks in the field and one week training.
- 2 days physical training (Must meet standard)
- 2 days administrative training (Must meet standard)
- 1 day community training