Joseph Chapman

Account Director at The Guardian. Occasional music blogger for Hotcakes.

[Joseph Chapman @chapperdeemus]

@WestMidRailway Hi Lauren. My 13:46 train from Euston to Stafford has been cancelled. Can I use my ticket on another train to Stafford? Does it have to be a WMR train? Many thanks

[Guardian Universities @GdnUniversities]

Upheaval, isolation and unexpected changes to their curriculums could mean that more students drop out this year. How can universities support them both emotionally and academically?
Find out by registering for our expert online panel on 11 Nov
https://t.co/4DKqyWxX8S

[Guardian Universities @GdnUniversities]

Is the future of universities online? Join our virtual panel on 24 June as we discuss what this moment means for higher education
https://t.co/UU0deVlJTD

[Joseph Chapman @chapperdeemus]

@bbcfoot How on earth is Shearer himself not in this list? Premier league’s all time top scorer by miles.

[Joseph Chapman @chapperdeemus]

@chilternrailway hello. Do season ticket holders get 2-4-1 tickets to Birmingham Sealife Centre?

[Joseph Chapman @chapperdeemus]

@SW_Help Hi. I sent an email to your DRenquiries address nearly 7 weeks ago and I have still not had a response. I've now followed up twice. What is going on?

[Joseph Chapman @chapperdeemus]

@SkyHelpTeam hello. Why does Sky Go not work on Internet Explorer anymore? That was the last web browser that worked. Now having to use your very very laggy desktop player to watch golf, barely watchable.

[Joseph Chapman @chapperdeemus]

@Manorofgroves Hello, I have been trying to call your hotel for 4 days in a row now, and not once have you picked up the phone. This really leaves me no confidence in the booking I have placed with you, when you can't even be bothered to simply pick up the phone.

[Joseph Chapman @chapperdeemus]

@PrintHughesy What is your favourite dinosaur?

[Joseph Chapman @chapperdeemus]

@SkyHelpTeam what is wrong with your new sky sports player? Coverage is unwatchable. Very very laggy.

[Joseph Chapman @chapperdeemus]

#ppmahr17

[Joseph Chapman @chapperdeemus]

@virginmedia What a waste of time. Called to complain and was left on hold for 15 minutes, and then I was hung up on.

[Joseph Chapman @chapperdeemus]

Just waited all day for a @virginmedia engineer to arrive. Didn't turn up. Called to find out why. They said he's coming another day.

[Joseph Chapman @chapperdeemus]

Fancy £15 off your first https://t.co/HkoWq9znwB order? Of course you do, use QR8NBEYT at checkout: https://t.co/00lPYJqaYD #promo #deal

[Joseph Chapman @chapperdeemus]

@JLcustserv Hi Adrienne. I have still not been contacted.

[Joseph Chapman @chapperdeemus]

@JLcustserv Hi Karen, case number is 04470472. Refund was eventually paid on Sept 12th, but the compensation promised has not been paid.

[Joseph Chapman @chapperdeemus]

@JLcustserv @johnlewisretail Ive sent over 5 emails & 6 calls, had to prompt you at every point. Sick of trying to resolve this complaint

[Joseph Chapman @chapperdeemus]

@JLcustserv I've had simple refund complaint with you for over a month. Why is it taking so long? You've ignored my last email for 9 days.

[Joseph Chapman @chapperdeemus]

#bbcfootball Hopefully Feghouli will be a regular when Cresswell comes back. Then West Ham's left side will be Fegg and Cress.

[Joseph Chapman @chapperdeemus]

@chilternrailway hello, does the Oxford parkway station have a taxi rank, or do you need to pre-book a taxi from there?