Char Vincent

Event planner, champagne drinker

[Char Vincent @char__v]

@KellyT_Marshall hey 👋🏻

[Char Vincent @char__v]

@Abercrombie UK website shop down? Lost my basket shop and can’t seem to get back on web page?

[Char Vincent @char__v]

@BootsUK ordered a nuby steriliser set, all paid for Sunday and you refunded me Monday as no stock. Yet the moment the offer/sale ends it’s already back in stock and at full price today. Could you have not shipped this 2 days later, or did was the deal not correct so pulled?

[Char Vincent @char__v]

@seetickets hi guys, I have rescheduled 2020 tickets for Craig David for 2022, however unsure if I need new tickets? I only have the 2020 tickets? Thanks

[Char Vincent @char__v]

@homebargains hi - ordered flowers for Thurs, still not arrived - can someone help? Thanks

[Char Vincent @char__v]

@Matalan still waiting for my order that was due in store on 12th Dec, no response on Twitter DM, customer service line just says “it’s with DPD”- no one is helping and my order is quite clearly lost, I just want a refund at this point. Any help at all?!

[Char Vincent @char__v]

@Matalan hi guys, I have a click and collect order, since I placed the order I have had no updates, now past the expected in store delivery date. Can anyone help on estimated date in store and follow up? Thanks

[Char Vincent @char__v]

@rafflesdubai hi team, I have a voucher to use and trying to book, I’ve sent an email to the generic email address but is there a better person/way to book in? Thank you!

[Char Vincent @char__v]

@British_Airways When is exec club back up, I still get error messages. Thanks

[Char Vincent @char__v]

@londontheatre How can I contact you? Lines are closed. Emails not responded to. Encore moved the booking date, then revert it back to the old date and issued tickets…which I now can’t make, as was advised it was moved and rebooked. Please help!

[Char Vincent @char__v]

@BritishGasHelp hi guys, do you have a number I can call on - I have a problem with my bill and would rather speak to someone over the phone. Thanks

[Char Vincent @char__v]

@YodelOnline You have advised my package has been delivered through my letter box… it has not. Help please?

[Char Vincent @char__v]

@ASOS Hey guys, could you check when something is back in stock for me? 1958546 in size 8? Thanks

[Char Vincent @char__v]

@NastyGalHelp hi Guys, I’ve had about 10 emails over night with attempted logins and now a locked account, this wasn’t me. Can you help me flag? Thanks

[Char Vincent @char__v]

@DHLParcelUK you said my @DunelmUK item was delivered and signed for, I wasn’t home and my parcel is not here or anywhere to be seen, I live in a flat block and me neighbours also have not taken it. Help.

[Char Vincent @char__v]

@dhlexpressuk you said my @DunelmUK item was delivered and signed for, I wasn’t home and my parcel is not here or anywhere to be seen, I live in a flat block and me neighbours also have not taken it. Help.

[Char Vincent @char__v]

@Sofology brand new sofa arrived, feet don’t touch the floor, engineer came out - still not fixed, and in the process made a huge black mark on the sofa. We let you know, and you emailed back saying the report said case closed all fixed? WOW. Appalling service.

[Char Vincent @char__v]

@FedExHelp hi guys, I have a cross border delivery which said I was not in and couldn’t be delivered. Will you reattempt delivery I can’t work out how to rebook? Thank you

[Char Vincent @char__v]

@IKEAUK been waiting for call back and support on custom end panels being wrong size for 2.5 weeks, called again this evening and was advised no one can help. Amazing support when you buy a kitchen, awful post service with issues. Any chance someone in IKEA can actually help?!

[Char Vincent @char__v]

@LushLtd on the signs in shops, can you make clear what bath books contain almond elements? That would be really helpful. I LOVE a Lush bath bomb, but used I want a hippo for Xmas and came out in a rash. I have a nut allergy and did not realise it had almond oil within.