charissa

Executive Producer & Director, Mama Bird, Rosé Aficionado

[charissa @CharissaMelnik]

@British_Airways not responding to my DM regarding this terrible experience. Really would appreciate some help and resolution.

[charissa @CharissaMelnik]

Sexist, abusive treatment from #BritishAirways phone agent today has me in shock. I was in tears after being berated for, or all things, checking in for a flight. Truly outrageous behavior and very upsetting

[charissa @CharissaMelnik]

We have been trying to get our registration transferred from CA to MA since Oct via @Tesla leasing. It is now the end of April.  No clear answers from ANYONE at @Tesla Tesla despite dozens of emails. Registration expires in days - what’s @Tesla solution????

[charissa @CharissaMelnik]

We have been trying to get our registration transferred from CA to MA since Oct via @Tesla leasing. It is now the end of April.  No clear answers from ANYONE at @Tesla Tesla despite dozens of emails. Registration expires in days - what’s @Tesla solution????

[charissa @CharissaMelnik]

@Tesla how can it take 6+ months for you to register a leased vehicle in another state? This is inexcusable! My current registration is about to expire and I can’t get a human being to call me let alone email me back. Should I send a smoke signal? #teslalease #teslafinance

[charissa @CharissaMelnik]

@Tesla how can it take 6+ months for you to register a leased vehicle in another state? This is inexcusable! My current registration is about to expire and I can’t get a human being to call me let alone email me back. Should I send a smoke signal? #teslalease #teslafinance

[charissa @CharissaMelnik]

Tomek (sp?) and Suzanne are the epitome of @JetBlue professionalism. Very impressed! #jetbluemint Flight #619

[charissa @CharissaMelnik]

@JetBlue Mint service on flight 619 BOS > SAN already amazing and we haven’t even left the gate! Hats off to this amazing crew!

[charissa @CharissaMelnik]

Thank you @Delta and the crew of flight 1209 (San>Msp) yesterday. Severe clear turbulence was scary but the pilots and crew reassured passengers and made us feel safe! Will always be loyal to @Delta and happy to be #deltamedallion

[charissa @CharissaMelnik]

@VZWSupport No need for a DM! No one in SoCal can make or receive a call right now. What’s happening? #verizonouttage

[charissa @CharissaMelnik]

@VZWSupport cannot make a single call in San Diego! This is unacceptable!

[charissa @CharissaMelnik]

@AmericanAir where is customer relations? I have been contacted via DM and said “someone will be reaching out”. This is beyond vague. #petsincargo #americanair

[charissa @CharissaMelnik]

@AmericanAir Please DM me and I will send my phone number. I don’t want to keep tweeting when this should be addressed properly

[charissa @CharissaMelnik]

@AmericanAir I don’t even want to post the photos of my puppy who arrived terrified, covered in feces and dehydrated. We had to bathe him with water and baby wipes in the parking lot. #AmericanAirlines #americanair #petsincargo

[charissa @CharissaMelnik]

@AmericanAir @AmericanAir I have not received a DM and I expect a phone call. I’ve spent 12 hours on calls with American since yesterday and have already written to customer relations

[charissa @CharissaMelnik]

@AmericanAir here’s the puppy’s unopened food for travel. We were assured he would be fed and given water. Neither of which happened. We are stunned by your airline’s negligence.

[charissa @CharissaMelnik]

@AmericanAir And you didn’t feed or give him water for the EIGHT hours he was in your care. He arrived with a soiled crate, thirsty and starving. Sorry for the pic everyone, but people need to see how #americancargo #americanair treats animals

[charissa @CharissaMelnik]

@AmericanAir Here’s pup in soft kennel. Let me know what the issue is here - per your site he can stand and turn around. We had to buy hard crate and traumatize puppy for you to collect $500 in fees

[charissa @CharissaMelnik]

@AmericanAir worst travel experience ever for my husband and 8 week old puppy. Made 15 pound small pup fly cargo to charge for shipping vs letting him on board in approved soft kennel #puppy #americanairlinescargo #americanairlines #petincargo

[charissa @CharissaMelnik]

What’s up with the gas odor all through mission valley? #sdge #sandiego #gasleak