Charlie Reagan

Currently building AI Agents for the trades. Founder of Rebar. Ex-Marriott product. Google for Startups AI.

[Charlie Reagan @charliereagan]

@RayRay_2024 @Dexerto I'm not sure you understand how the business works. I think hotels are a better fit for you.

[Charlie Reagan @charliereagan]

@hakkevakke @MeCommonRaccoon @MikeDrucker Sounds like hotels are a great option for you.

[Charlie Reagan @charliereagan]

@sexyvuvuzela @Dexerto I don't disagree. Pricing is pretty determined by the market though.

[Charlie Reagan @charliereagan]

@Iam_HITESH__ kotlin and swift. GOOD DAY SIR!

[Charlie Reagan @charliereagan]

@manxlab AJ

[Charlie Reagan @charliereagan]

@Fire5280 Solid take.

We just ask our guests to not leave food out (on dishes or overflowing garbage). That's it.

Basically: don't be gross.

We take care of the rest.

[Charlie Reagan @charliereagan]

You've definitely exposed the tension, I agree.

Most normal people are sitting on the sidelines watching this debate.

The people in the ring are saying "don't be gross" and the response is "I'm paying you so that I can be gross".

Food left out, no matter where that food is (dishes, overflowing garbage), is gross.

"Cleaning fees" are a scam, I agree. But that's no excuse for some people to live like feral pigs the moment they check into an Airbnb.

I'm not saying you do that, I'm saying that's the tension.

[Charlie Reagan @charliereagan]

@MattWalshBlog

[Charlie Reagan @charliereagan]

Airbnb was based on a high trust model.

In an attempt to grow their business, they've attracted unscrupulous hosts and disrespectful guests.

The system is already showing stress fractures.

I don't think that airbnbs should position themselves against hotels because although they share a Venn diagram, they are very different product designed for different needs.

Muddying that value proposition has done nothing but piss everyone off in the process.

Absolutely ripe for disruption.

[Charlie Reagan @charliereagan]

@surphs__upp @groovyguh Because I'm not s feral animal. I clean up after myself, even when not asked to. Stay classy.

[Charlie Reagan @charliereagan]

@bwags 100%

[Charlie Reagan @charliereagan]

@MtEllisgirl @paulwal222 @Dexerto Yeah, it's definitely a high trust business model.

[Charlie Reagan @charliereagan]

I take your point. I don't want to be pedantic but it's never 5-10 minutes.

But what youve really uncovered is the real pressure point: how does a platform based on high trust, account for unscrupulous hosts and disrespectful guests?

It's now low trust (clearly). That won't stress test well.

With any luck, a lot of gross guests will opt for hotels and unscrupulous hosts will go into foreclosure. The rest of us can get back to operating in a high trust environment.

[Charlie Reagan @charliereagan]

@AdvisorJohn Man I'm with you.

[Charlie Reagan @charliereagan]

@willforwins For some things. A business trip or a romantic evening.

But not for hosting your family in Tahoe for the week.

[Charlie Reagan @charliereagan]

@DoggoneKC @BriaMo777 They are already broke, why take away their last sliver of hope?

[Charlie Reagan @charliereagan]

@concrete_l30508 How are you handling estimating for your business?

[Charlie Reagan @charliereagan]

I've never experienced that. But I absolutely wouldn't stay there.

We don't charge a cleaning fee at our Airbnb's. We only ask that food not be left out anywhere. Cleaners take care of the rest. Seems reasonable to me.

We get gross people from time to time, and there's no way to avoid/account for it, and we end up on the short end of all that. But for the most part, people are very respectful of our home.

[Charlie Reagan @charliereagan]

@AdvisorJohn I'm with you man. I mean, don't be gross. It's like some weird percentage of the population wants to become feral the moment they stay in an Airbnb.