Chris Harness

[Chris Harness @charness12]

@PatForanCTVNews - I would love to talk to you about our experience with this company

[Chris Harness @charness12]

@ZuminGroup - Do not do business with Zumin Group or Laddie Rae. We had a contract with Zumin Kitchen & Bath for a bathroom reno. They took a $25K deposit & did no work. They are now ignoring a court order and we had them added to https://t.co/ELXqwPZRLi. Unethical owner!

[Chris Harness @charness12]

@RoyalMail - you received my package at Cardiff on Dec 2nd and since then - nothing! Where is it?

[Chris Harness @charness12]

@NicoletteMavro1 @AirCanada I’m sorry to be the bearer of bad news @nicolettemavro1 but I think @aircanada is 2-timing our bags….Air Canada ran away with my luggage over 7 weeks ago and I haven’t heard from either of them either 😢 @AClostmyluggage

[Chris Harness @charness12]

Maybe @aircanada needs to look to it’s competitors for ways to help their customers instead of just ignoring them. I’m tired of receiving sales and marketing emails while I’ve yet to hear anything about my bag lost on June 4th. https://t.co/nfy5ubHwcJ. @AClostmyluggage

[Chris Harness @charness12]

@CTA_gc @AirCanada @Transport_gc Thank you for this. I have filled out all the forms I can and am now waiting the 30 days before I file a complaint with the CTA. The real issue is the fact I can’t talk to anyone at Air Canada-no phone or email response and the people at the airport are overloaded and can’t help

[Chris Harness @charness12]

Returned to the scene of the lost luggage today (day 35) to see if I could spot my bag. After another check of arrivals, was taken to the bowels of Pearson (aka land of lost luggage). Still nothing. @AirCanada , please answer your phones! @AClostmyluggage @PatForanCTVNews

[Chris Harness @charness12]

@OmarAlghabra - what is your office doing to hold @AirCanada accountable for the major disruption to so many travellers? The inability to talk to customer service or get assistance is inexcusable. If you need examples of the impact, look through @AClostmyluggage

[Chris Harness @charness12]

@wilebookwizard @AClostmyluggage @AirCanada I like this plan. I have been to Pearson 3x since my trip with no luck and am now pretty confident they lost them unloading in Athens. Since Air Canada can’t be bothered helping, I’d take the flight back and find the bag myself!

[Chris Harness @charness12]

@SJCarruthers12 @aegeanairlines @AirCanada @ATH_airport I feel your pain @SJCarruthers12 . I have a lost bag from my flight that landed on June 5th at Athens airport. Still no response from @aircanada despite multiple attempts, including unanswered DMs @AClostmyluggage @ATH_airport @AirCanada

[Chris Harness @charness12]

@darci_fo @AirCanada @yulaeroport @AClostmyluggage I had the same experience twice - a response to a general tweet to DM specific info which then goes unanswered. I think they just want us all to think there’s someone on the other end of the silence…

[Chris Harness @charness12]

@Beggsmomof4 I know how you feel and unfortunately I have you beat - I’m going on 34 days with no updates or contact from @AirCanada

[Chris Harness @charness12]

@AClostmyluggage @AirCanada - 30 DAYS now since you lost my luggage from Toronto to Greece and still no ability to contact customer service. Losing luggage on a direct flight is bad and was very impactful. Not being able to talk to anyone or prioritize the return is unacceptable

[Chris Harness @charness12]

I can’t believe I am tweeting this, but it’s been 2 weeks since my bag has been lost and @aircanada has still not had contact with me. How do you lose a bag on a direct flight and then not talk to your customer within 2 weeks about it?

[Chris Harness @charness12]

@AirCanada - I have been trying to talk to someone in person with no success since you lost my luggage on a DIRECT flight from Toronto to Athens last Sunday. How is this horrible customer service allowed to happen? I’m taking to twitter to maybe get a response and help from you

[Chris Harness @charness12]

Still no response….my trip is now more than half over and I still have no luggage - thanks for making my 25th anniversary trip so memorable. @AirCanada @PatForanCTVNews

[Chris Harness @charness12]

@AOSigns Hi, do you deliver to Burlington?

[Chris Harness @charness12]

The Wave hits Rogers Centre!

[Chris Harness @charness12]

#cometogether