Our Amazon seller account has been suppressed due to related-account violation as well.
We entered a partnership with a new business parnter.
The partner helped created the Amazon seller account.
And a week after the account creation, the account got suspended due to related-account violation.
After investigation, we found the other account belonged to the new business partner.
We were not aware of that before entering a partnership with him.
We have ended our partnership with him.
Also, we are appealing the account suspension, but no success yet.
Hope you can have your account back.
I hope I can share some good news if we successfully reinstate our account.
@NAEEMtky@amznsellerhelp Per my own experience, you attended the video call verification, [not] passed the verification.
Did you receive a notifcation, saying you passed the interview, or you havent received any notice from them?
Dear @mercury ,
Our Mercury account has been closed by your side.
Mercury mailed us a check for the remaining funds in our account, we did receive a check from Mercury, but the check is expired.
We opened a case to request a new check, case id 2553268, but Mercury did not bother to respond us.
We also called Mercury through official Tel support: (415) 878-1068.
Support said would provide us a response within 48 hrs.
The promised time has passed, yet we receive no Email reply, or a call back.
Please help return funds in our account back to us.
Thanks in advance.
when yr account deactivated, inventory held.
You need to remove your sellable inventory from FBA warehouse to avoid FBA storage fee, and possible inventory disposal.
disposal on your expense, of course.
inventory sit still for over 3 months will be destroyed, if you dont remove them from FBA warehouse.
Tough lesson.
I dont think Amazon would reinstate your account, hope Amazon proves me wrong.
Good luck to you!
Dear @mercury ,
Our business bank account has been closed by yr side.
We did not receive your latest check, and the old check that we indeed received has been cancelled by your side.
Please kindly send us a new check for us to collect the remaining funds in our Mercury account.
We have been struggle on this issue for 8 months, nearly 9 months.
No response from your side to case (2553268) so far.
Your quick action on our case (2553268) would be highly appreciated.
Thanks in advance.
Dear @mercury team,
Our Mercury business account has been closed by yr side.
You sent us a check, but we did not receive the check.
We wrote to Mercury help support, case created, but no human follow-up from Mercury.
We hope Mercury can get in touch with us, and advise how we can get our funds in account back.
You can DM me for our account details.
Thanks
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Capital One credit card referal link:
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Now, Amazon has less employees.
It takes you longer to wait for a resolution, or simply a reply from Amazon.
You may need to wait 15 buiness days to have a comment on your account appeal from Amazon, or sometimes no reply at all.
and more errors,less channel to get help from Amazon.
You can see the image below.
Year 2026, is a tougher year for Amazon sellers.
We are glad that we diversified our income channels.
@AmazonASGTG@amznsellerhelp
credit card not received.
card not activated.
card got stolen.
Should we be responsible for these charges?
It is the first time that my sister apply for a credit card in your bank, and now she should be paying these bills?
My sister has locked the card.
@AskCapitalOne@CapitalOne
@AskCapitalOne@CapitalOne
I dont recommend that you activate your credit card (physical)card.
Cause parcels sometimes get stolen.
There are always people that tried to steal your credit card, even before you receive the physical card.
Dispute is time-wasting, also hurts your mood.
My family's credit card got stolen.
We are not happy about it.