Chasm Group

The Chasm Group is a team of disruptive thinkers specializing in helping technology-based companies achieve success in both emerging and established markets

[Chasm Group @chasmgroup]

Companies in #ScaleUp mode do not yet have a commonly acknowledged framework or clearly defined set of best practices to help them mitigate the risks as they seek to grow from little or no scale to larger scale.

https://t.co/o884LlLldq

#startup #entrepreneur

[Geoffrey Moore @geoffreyamoore]

Exponential growth feels abstract until you apply it to biology.

Under ideal conditions, bacteria can move from a single cell to planetary scale with astonishing speed.

https://t.co/1jEsF1bNms

#Biology #Science

[Chasm Group @chasmgroup]

Are you sure you are providing your #customers the right guidance on making the most effective use of your #technology? There are up to 6 dimensions you can play offense rather than just allocate resources for implementation, support and renewals.

https://t.co/evtbQbaCo9

[Chasm Group @chasmgroup]

How to help #TechManagement teams to avoid serious pitfalls from early market to crossing the Chasm into the Mainstream: "Visionaries are from Mars, Pragmatists are from Venus"

#startups #enterprise #EarlyAdopters

https://t.co/iWXWd5OrND

[Geoffrey Moore @geoffreyamoore]

AI is becoming part of the environment to which individuals and institutions must adapt.

The people who engage with it thoughtfully will develop capabilities others will struggle to catch up with.

https://t.co/fiZOiqGmTk

#AI #Leadership

[Chasm Group @chasmgroup]

In your marketing, on your website, or in front of customers, “platform” is practically a suicidal term until customers have shown that they care about what your product or service and the architecture behind it can do to help them...

https://t.co/gPjepxEVrp

[Chasm Group @chasmgroup]

The era of cheap money is gradually ending, even though interest rates are still increasing quite slowly deterred by slowing growth around the world. There are far too many #startups and young struggling #scaleups chasing way too few acquirers.

https://t.co/7X5jvG09XT

#VC

[Geoffrey Moore @geoffreyamoore]

Creating order always consumes energy.

Some of that energy is inevitably lost to entropy, which is why the universe keeps cooling and change never stops.

https://t.co/UtsrkINkT7

#Physics #Philosophy

[Chasm Group @chasmgroup]

Whether your company’s sales process consists of six neatly defined steps or sixty less predictable steps, what we see in the marketplace today is that the vast majority of #tech companies struggle to close new #enterprise #Saas deals.

https://t.co/9tg0dZYyUL

[Geoffrey Moore @geoffreyamoore]

Agentic AI will require more than powerful models.

Trust, governance, observability, explainability, and deterministic controls must become part of the architecture itself.

https://t.co/TW8rlNR826

#AI #EnterpriseAI @jtaschek @salesforce

[Chasm Group @chasmgroup]

#Marketing is not the art of finding clever ways to dispose of what you make. Marketing is the art of creating genuine customer value. It is the art of helping your #customers become better off.

https://t.co/OESNdhZ4ni

#martech #tech

[Chasm Group @chasmgroup]

Despite considerable fanfare around the concept of #customersuccess, in most #tech companies CS is still in its infancy as a strategy and an organizing principle.

https://t.co/LQxBvQN4uz

#BusinessStrategy

[Geoffrey Moore @geoffreyamoore]

Trajectory is easy to understand in physics.

It becomes much harder to explain once emergence enters the picture.

https://t.co/D1n2hAPyLv

#Philosophy #Physics

[Chasm Group @chasmgroup]

The Seven Habits of Highly Successful Enterprise

#SaaS Companies #Technology #Enterprise

https://t.co/RI9hGbD9kl

[Chasm Group @chasmgroup]

#AI and Industrial Automation: Don’t Count the Incumbents Out!

https://t.co/IIblwScMoO

#MachineLearning #ArtificialIntelligence

[Chasm Group @chasmgroup]

Land & Expand Strategy: Time to Get Serious about Customer Success!

#ManagementTeams #CustomerServiceAdvisor #CSA

https://t.co/l18qMXVZCX

[Geoffrey Moore @geoffreyamoore]

AI efforts stall when ownership is unclear.

A working use case needs one leader accountable from idea to outcome.

https://t.co/5q7pupzWlZ

#AI

[Chasm Group @chasmgroup]

Pivot or Divot? The Decisive Difference between Strategic Pivots and Frustrating Flails #StrategicPivot

https://t.co/S62tHlTXdS

[Chasm Group @chasmgroup]

Thinking Wrong: How Common Errors in Thinking Processes Lead to Poor Judgments and Poor Decisions Pt. 2

https://t.co/mcnfy2CWyW

[Geoffrey Moore @geoffreyamoore]

Agentic AI will pressure SaaS, but not replace it.

The real shift is economic. Usage-based costs are entering a model built on seats.

That changes pricing, margins, and discipline.

https://t.co/J8vA2aJ9lU

#SaaS #AI