Chatbase

New handle: @chatbase

[Chatbase @chatbase_co]

@probablyrealrob Name taken, tho!

[Chatbase @chatbase_co]

@zehmatias Not currently supported, sorry!

[Chatbase @chatbase_co]

AI is a 'competitive necessity' in retail, 72% of executives say, with chatbots or virtual agents being the most popular AI tools

https://t.co/z4enfE1M6d via @techrepublic

[Justin Kestelyn @kestelyn]

"As chatbots improve, we expect them to become an integral part of customer service"

Designing/training them based on real human-to-human interactions is a big improvement over winging it

[Chatbase @chatbase_co]

Study: Chatbots to drive $112B in retail sales by 2023 https://t.co/FwAw4QLU3e

[Chatbase @chatbase_co]

Survey: 46%of respondents would prefer interacting with a virtual agent for customer service "if it meant I could solve my issue faster"

https://t.co/Dnx9iXFLJi

[Chatbase @chatbase_co]

Congrats to our Area 120 colleagues at @CallJoyAnswers!

Conversational AI is eating customer service

https://t.co/PAmtEbL9I3

[Chatbase @chatbase_co]

Want to build a smarter, more versatile customer service virtual agent in a fraction of the time? Our new white paper has all the deets!

https://t.co/9OlTjEUYZN

[Chatbase @chatbase_co]

Chatbots in the Contact Center: Common Applications and Misconceptions

"One of the biggest misconceptions is that all chatbots are created equal"

https://t.co/0MK7saL8o7

[Chatbase @chatbase_co]

We prefer the term "virtual agent", but even so:

Chatbots Growing Role in Insurance Includes Claims

https://t.co/pEIp1yC0Zm

[Chatbase @chatbase_co]

@arupnanda We did not have our own booth but Chatbase-heads were helping out at the Contact Center AI one, sorry we missed you

[Chatbase @chatbase_co]

We're helping out again in the Cloud AI showcase at #googlenext2019 today. Come to talk to us about creating incredibly versatile/human-like voice bots for customer service!

[Chatbase @chatbase_co]

@ysva Send note to chatbase-support at google

[Chatbase @chatbase_co]

As a Cloud Contact Center AI partner, we're excited about #GoogleNEXT19 this week. Amazing demos and breakouts about conversational AI and speech are on deck!

[̷̨̨̛̛̲͎̣̞̘͈̯͚͂̈́̂̄̽̎́̽̔͑̄̏̽̏͒̾́̅̐̈́̾̎̆͆̽́͌̽̀̚̕̚̕͠͝͝ @Quantum_Stat]

Customer service organizations are positioning themselves for chatbot adoption. Below is a breakdown of current adoption and their projected growth over the next 18 months.
🤖
#chatbots #ArtificialIntelligence #CustomerService #Marketing

[Chatbase @chatbase_co]

Accenture: health insurance companies could save more than $2 billion annually by using AI to manage customer interactions

https://t.co/RGJGUkKM48

[Chatbase @chatbase_co]

Chatbots and the future of insurance https://t.co/fKpWFbGtzh

[Chatbase @chatbase_co]

“People will definitely trust a chatbot if it solves their issues as expected....[but] any flaw or misunderstanding and people will probably move away from it as untrustworthy" https://t.co/PAFEmA93xo

Don't build an untrustworthy bot!

[Chatbase @chatbase_co]

+1

[TechCrunch @TechCrunch]

AI has become table stakes in sales, customer service and marketing software https://t.co/hhGaaFIDQM by @ron_miller

[Chatbase @chatbase_co]

We're proud to be a sponsor/exhibitor at the @techreview EmTech Digital conf in SF next week. Talk with us about smarter AI-powered customer service! https://t.co/J2QRFgDxS7