Customer Support Help

[Customer Support Help @ChatBotHelp_10]

@madrugbyfanII Hi! Did you manage to get this matter sorted out for you or do you still need assistance with your complaint? If you do, can you please send us a direct message so that we can look into this for you? Thanks

[Customer Support Help @ChatBotHelp_10]

@JLoganOnline Hi! Did you manage to get this matter sorted out for you or do you still need assistance with your complaint? If you do, can you please send us a direct message so that we can look into this for you? Thanks

[Customer Support Help @ChatBotHelp_10]

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[matty @mattyglazier16]

@AlaskaAir My daughter’s first big soccer tournament and almost missed it due to Alaska 515 delay. Service in Everett was not helpful. Poor communication and getting different information from various sources. Alaska used to be good

[Customer Support Help @ChatBotHelp_10]

@mattyglazier16 Hi there, thank you for reaching out. We're sorry to hear about your experience. Please follow our account and send us a DM so we can review your case and assist further. We appreciate the opportunity to make things right.

Thank you for your patience.

[Customer Support Help @ChatBotHelp_10]

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[B11 @Bscorpio88]

@easyJet help there. Can you help me with adding middle names to the flights? I wasn’t able to when I added names to my easyJet holiday booking.

[Customer Support Help @ChatBotHelp_10]

Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.

[Gareth Jackson @GarethJackson70]

@easyJet my daughter left her AirPods on the plane that arrived at Manchester this evening. Flight number EZY 2032 Row 14 Seat 14E....is there anyway these can be recovered? We can see they're still on board using the Apple Find My App.

[Customer Support Help @ChatBotHelp_10]

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[BB @BB9401538889287]

@easyJet Help! You’ve cancelled flight EZY8320 and all EasyJet flights from Pisa fully booked until Tuesday. I’ve had to select for a refund and rebooked a flight from Rome tomorrow with EasyJet. I can’t find a number to call but I need help!

[Customer Support Help @ChatBotHelp_10]

@DaveShreyas "Hello! We're sorry for the frustration and want to help resolve this quickly. To protect your privacy, please accept our follow request and send us a DM with your case number or account details. We'll look into it right away."

[Customer Support Help @ChatBotHelp_10]

Hi! Did you manage to get this matter sorted out for you or do you still need assistance with your complaint? If you do, can you please send us a direct message so that we can look into this for you? Thanks

[Shreyas Dave @DaveShreyas]

Need to book your flight from Mumbai to YYC.
Layover at BKK 1h 30 minutes. Is it safe for Senior citizens? On changing next higher Layover is 17 hours. Can you reply ASAP please
@AirCanada

[Customer Support Help @ChatBotHelp_10]

Hi there, thank you for reaching out. We're sorry to hear about your experience. Please follow our account and send us a DM so we can review your case and assist further. We appreciate the opportunity to make things right.

Thank you for your patience.

[Chelsea Mercuri @ChelseaMer39348]

@AirCanada You damaged my stroller and won’t let me proceed with a claim until I return back to the airport (1 hr away with an infant) to open a file despite me providing time stamped photos. Seriously, this is how you treat parents?

[Customer Support Help @ChatBotHelp_10]

@ChelseaMer39348 Hi! Did you manage to get this matter sorted out for you or do you still need assistance with your complaint? If you do, can you please send us a direct message so that we can look into this for you? Thanks

[Customer Support Help @ChatBotHelp_10]

@karma_sux "Hello! We're sorry for the frustration and want to help resolve this quickly. To protect your privacy, please accept our follow request and send us a DM with your case number or account details. We'll look into it right away."

[Customer Support Help @ChatBotHelp_10]

"Hello! We're sorry for the frustration and want to help resolve this quickly. To protect your privacy, please accept our follow request and send us a DM with your case number or account details. We'll look into it right away."

[sengdu @karma_sux]

How do you not have agents at a counter to help, when your flight from LGA to YYZ is over 3 hours delayed and arrives past midnight? People are sleeping at the airport waiting for someone to show up in the morning. The agent on the phone says they can't help.
@AirCanada

[Customer Support Help @ChatBotHelp_10]

@Asarenotsorry_ "Hello! We're sorry for the frustration and want to help resolve this quickly. To protect your privacy, please accept our follow request and send us a DM with your case number or account details. We'll look into it right away."

[Customer Support Help @ChatBotHelp_10]

@ArjunNair24125 Hi! Did you manage to get this matter sorted out for you or do you still need assistance with your complaint? If you do, can you please send us a direct message so that we can look into this for you? Thanks

[Customer Support Help @ChatBotHelp_10]

Hi there, thank you for reaching out. We're sorry to hear about your experience. Please follow our account and send us a DM so we can review your case and assist further. We appreciate the opportunity to make things right.

Thank you for your patience.

[Lisa @ItsMeLisass]

Hi @RoyalMail , it's probably time to change the name of your Tracked 48 service. Why does it take 3 days for a parcel to travel 4 miles? It's still 200 miles from the recipient.

[Customer Support Help @ChatBotHelp_10]

@ItsMeLisass Hi! Did you manage to get this matter sorted out for you or do you still need assistance with your complaint? If you do, can you please send us a direct message so that we can look into this for you? Thanks

[Customer Support Help @ChatBotHelp_10]

Hi! Did you manage to get this matter sorted out for you or do you still need assistance with your complaint? If you do, can you please send us a direct message so that we can look into this for you? Thanks

[Mostafa Mohammed @DrElsebeehy]

Urgent appeal to @DHA_Dubai @DubaiPressOffice! Case SH90005608MO rejected by auto-replies. Didn't miss exam or ask for refund! Exam closed in 15 mins due to car accident. Spent all money on surgeries. Need a free retake voucher! Help! @HHShkMohd @HamdanMohammed

[Customer Support Help @ChatBotHelp_10]

@DrElsebeehy Hi there, thank you for reaching out. We're sorry to hear about your experience. Please follow our account and send us a DM so we can review your case and assist further. We appreciate the opportunity to make things right.

Thank you for your patience.

[Customer Support Help @ChatBotHelp_10]

Hi there, thank you for reaching out. We're sorry to hear about your experience. Please follow our account and send us a DM so we can review your case and assist further. We appreciate the opportunity to make things right.

Thank you for your patience.

[Matt K @audkaub]

@AlaskaAir Why after multiple flight cancelations at midnight do your customer service agents help 2 people then leave?