@bookingcom 5 days, 5 advisors, repeated long holds and disconnections just to change a payment card. No resolution. As a Genius Level 3 customer I’m very disappointed. Please escalate urgently.
@VirginAtlantic Hi we have checked into our flight VS401 from Dubai to London Heathrow on 4th March, leaving at 11.20am. Flight showing on time. Do we just head to the airport in the morning, as nobody has contacted us from Virgin? @virginatlantic, @_VirgAtlantic
We are stuck in Dubai, and have Natwest Platinum travel insurance through Allianz. Just tried to contact the UAE branch of Allianz and they have said our policy is not valid here, and to call UK support number. What kind of Travel insurance are you offering?
.@Sunny Hostin: "This Puerto Rican has something to say about the island that I love, where my family is from. Puerto Rico is trash? We are Americans, Donald Trump."
"My fellow Puerto Ricans, trash collection day is November 5, 2024. Don't forget it."
@British_Airways I have just received an email from British Airways cancelling my Business Class Flights in March 2025. They were booked with my Avios and companion voucher. Why have these seats been cancelled? I can't speak to anyone, nobody answers customer services.
@ACousins3@British_Airways They have just cancelled my flights and I am in the same position, no options given, cannot get through to anyone. I have booked hotels and internal flights etc. This is shocking customer services.
@RayMairead@edfenergy I have had the same issue, contacted customer services twice, what's app chat twice, escalated via email, but nobody does anything about it. The app is showing 15 months old data, wrong tariff, and no energy hub.
@geepasuk I ordered some items on Sunday for next day delivery. Nothing has arrived, cannot get responses from your email address. Your Birmingham telephone lines go dead everytime I try. Can you advise what os happening with order #23518
@askryanair
Hello I have a flight booked to budapest, but due to unforseen circumstances, I will not be able to make the outbound flight. I will still be coming back on Ryan Air on the return journey, and have already checked in, are there any issues with this?
@virginmedia I have been doing that for 3 hours and phone line keeps cutting, once I have spoken to retentions team. You are making it very difficult for people to leave, do I just cancel my direct debit as this is a joke
@virginmedia
I have been trying to get through to your cancellations dept for 3 hours, line keeps dropping. This seems to be a common issue with cancellations, and am aware ofcom are monitoring, as you are making it as difficult as possible for people to cancel their contracts.