@JohnLewisRetail#customerservice: ‘faults are expected to happen’. This is our 6 week old @BoschGlobal washing machine with a broken motor, refusing to refund/replace it, so instead we are left with two tiny children and a pile of washing since last week #disgraceful
No manager available to discuss. Bosch technician came after we waited in today without the part. No date for repair as yet. Actually we’d rather just have a machine that was fit for purpose? Consumer Rights Act…sort it out @JohnLewisRetail
@JohnLewisRetail#customerservice: ‘faults are expected to happen’. This is our 6 week old @BoschGlobal washing machine with a broken motor, refusing to refund/replace it, so instead we are left with two tiny children and a pile of washing since last week #disgraceful