@FedExHelp your driver never attempted to deliver, then took this absolutely insane photo. Kind of messed up to wait around all day for a delivery I had to sign for only to be rudely ghosted.
@VitaleforBoston I used that planned parenthood in college and after as my primary care and was harassed repeatedly while going for checkups, Pap smears, and to obtain birth control so that I’d never need an abortion. It’s deeply unkind to harass people on their way to medical appointments.
Most designers overcomplicate 'user empathy' or 'user centered designer' by trying to use personas or other UX-y tools.
Just imagine someone in a realistic scenario using your product to accomplish their goal. That's it. Here's an example with @linear:
@NicoSGonzalez I took 3 months off and I'd recommend it. Do laundry at 2 in the afternoon and take a bath because you're bored and walk around your neighborhood taking notes on cool dogs.
Community folks—my consulting clients are always asking me who they should hire.
If you're on the job market right now, raise your hand here and let me know what you're looking for so I can have you in mind when this stuff crosses my desk!
Disappointed but not surprised by the amount of people who could not describe what design thinking actually is, yet rush to defend it against any criticism