@KenyaPower_Care Good morning,this is a response sm getting ehen i try to pay for tokens
Transaction failed. The format of your account number is incorrect. Please check and try again with the correct format of your account number.
@KenyaPower_Care@KenyaPower
how was this issue resolved in your system yet the pole is still down
Thanks, Your ref number is 7059008,our technicians will address.We shall follow up as well.^BT