Lyla™

[Lyla™ @chiara_lyla]

@British_Airways I need assistance with booking, I’ve been on the phone for 25 mins and on chat for a long time and nobody is picking up…

[Lyla™ @chiara_lyla]

@GroundAssist1 Maybe learn some English before you try and scam people. Also I asked who you are and you haven’t replied. You’re also rude

[Lyla™ @chiara_lyla]

@CusthelpteamUk Thank you, I followed you back

[Lyla™ @chiara_lyla]

@etihad good evening, when I try to cancel my flight it shows I can get a full refund (it’s on 21/3). I’d like to know until how long before the flight I’m still entitled to a full refund. Thanks

[Lyla™ @chiara_lyla]

@GroundAssist1 Who are you?

[Lyla™ @chiara_lyla]

@PosteItaliane buonasera, sul sito stavo facendo un preventivo per una spedizione nazionale con pagamento in contrassegno. Non può pagare con carta o contanti chi riceve? Ho solo assegno o vaglia come opzioni, mi sembra un po antiquato

[Lyla™ @chiara_lyla]

@TfL are trains from east Croydon to St Pancras going tomorrow? I read some disruption for some trains. Thanks

[Lyla™ @chiara_lyla]

@vfsglobalcare Thank you, it was not super easy to locate the right section but I got it now! Have a nice evening

[Lyla™ @chiara_lyla]

@vfsglobalcare good evening, is it possible for me to pick up my husbands passport at vfs london? He got a reply his visa is ready but the times provided for pick up don’t line up with his job duties. If I bring his drivers license and a signed paper authorising me?

[Lyla™ @chiara_lyla]

@vfsglobalcare You have responded asking for my name and phone number. You didn’t reply after that. What kind of customer service is this?

[Lyla™ @chiara_lyla]

@vfsglobalcare good morning , I’m logging in everyday to find slots to apply for Italy visa at the london consulate. Now the drop down menu with the categories reads: ‘long stay catogery’
A clear misspell! And no option for short stay visa… what’s wrong?

[Lyla™ @chiara_lyla]

@TfL Good morning, this has just happened again. The 433 definitely has spots to let people on and didn’t stop. This is unacceptable

[Lyla™ @chiara_lyla]

@TfL every morning I stand at the bus stop 87287 Coombe Road for 20 mins trying to get on a bus. They’re all full and we’re all late for work and school! What kind of service is this? Maybe run more buses???

[Lyla™ @chiara_lyla]

@vfsglobalcare You asked me to DM you but I never got a reply

[Lyla™ @chiara_lyla]

@vfsglobalcare I have messaged you. The website is the usual one I use to book with you guys, so it’s surely the original one. I don’t have an application yet because as I said I need to book an appointment

[Lyla™ @chiara_lyla]

One more bus didn’t stop. Officially late for work despite waking up at 7am…. I’ll make an official complaint

[Lyla™ @chiara_lyla]

@saatchi_gallery good morning! We’ll visit the gallery tomorrow with my friend who has a disability and she’s from Italy. What can she bring to prove this? Thanks

[Lyla™ @chiara_lyla]

@RoyalMail hello! You left a card saying you left my parcel with a neighbour but wrote n4 on the card but I am n4… now I don’t know where to look for my parcel. Calling your number I was only told the same by an answering machine. I need the help of a human on the phone

[Lyla™ @chiara_lyla]

@TfL what’s happening with the 64-433 buses towards east Croydon from Coombe Road? No buses and so many people waiting

[Lyla™ @chiara_lyla]

@ItaloTreno buonasera, vivo in Inghilterra e ho utilizzato Italo in Italia a febbraio. Ho ricevuto un rimborso ma non riesco a monetizzarlo perché quando inserisco i dati del mio conto in euro mi chiede il campo ‘tax code’ ma non so cosa mettere