Juliet Little

[Juliet Little @chicajulietta]

Share this link before claiming your free family day pass
https://t.co/eGFXat8CDL

[Juliet Little @chicajulietta]

@SOU_Airport No, not for an infant

[Juliet Little @chicajulietta]

@SOU_Airport Are you able to confirm if a small frozen ice pack, the type designed to keep food cool, is permitted through security?

[Juliet Little @chicajulietta]

@FreeviewAdvice We have had pixelated images or no signal both Saturday and Sunday night. This has completely ruined day one of Big Brother, something we have waited years to return. What is going on and how long for? Postcode area is is SO22

[Juliet Little @chicajulietta]

@ndgcalder @SOU_Airport Was this the @British_Airways @TUIUK flight to Palma? My 82 year mum was incorrectly denied boarding on 26 August, due to passport. She missed 7 days of her holiday and endured a unnecessary round trip to Newport for new passport. Simon Calder is now on the case!

[Juliet Little @chicajulietta]

@British_Airways we are trying to check the return segment on my my mothers flight is still valid. She was unable to make the outbound due to passport issue. Are you able to check?

[Juliet Little @chicajulietta]

@British_Airways Thanks I’ll contact TUI

[Juliet Little @chicajulietta]

@British_Airways My mother was due to travel to Mallorca 26 August 2023 BA4507. At checkin were told her passport was no longer valid.  We believe her passport fulfils both. 
Who is responsible for this flight, it was a BA flight operated on behalf of TUI

[Juliet Little @chicajulietta]

@British_Airways She is an 82 year old lady. We had to arrange a quick turnaround new passport and ticket, she will now fly alone this Saturday, something she would never choose to do, and has missed half her holiday.  I in the meantime, had to fly out and am having a tough week sorting this out

[Juliet Little @chicajulietta]

@British_Airways We have checked validity and consider it to be valid. Issue date 7.11.13 - Expiry date 7.4.24. What I need to know is who we would address an alternative dispute resolution to TUI or you?

[Juliet Little @chicajulietta]

@CatONeillio @SimonCalder How did she get on? I am interested as my mum was denied boarding last Sat her Issue date is 7.11.13 and expiry 7.4.24…. I thought she was OK 🙁

[Juliet Little @chicajulietta]

@SimonCalder I had to travel alone and she has had to book another flight ( missing a week of her package) and travel to Newport for a new passport

[Juliet Little @chicajulietta]

@SimonCalder @simoncalder - My 82 year old mother was denied boarding last Sat due to passport not being valid. We were travelling to Spain for 14 nights. Her Issue date is 7.11.13 and expiry 7.4.24. I think this is incorrect.

[Juliet Little @chicajulietta]

@elliotparfitt84 @nsandihelp I have exactly the same using iPhone, I have tried chrome, google, safari, they are all the same. There us no way to get rid of the cookie message

[Juliet Little @chicajulietta]

@Matalan Why is it today, in Eastleigh, you provided a member of staff at the exit door to check my receipt.  As a customer, I would far rather someone was available to scan my goods. Why should I do your job and then you check up on me.  It’s an insult to your customers!

[Juliet Little @chicajulietta]

@caroledeasha @Argos_Online Same happening here too on website and app. I have also tried using a different device…. Still the same. I have now bought the TV I was trying to order on Amazon ☹️

[Juliet Little @chicajulietta]

@ITVXhelp The app on my TV keeps buffering and then crashes.  It works on on my tablet, and all the other streaming apps on my TV work, so I don’t think it is my network.  My TV is an LG 2020 model.  I have already tried deleting and reinstalling the app.

[Juliet Little @chicajulietta]

@TUIUKcares @TUIUK @TUIGroup Called TUI last week to book and was put though to travel agency in Cork, Ireland. Have now had to make multiple international calls to get a correct confirmation from them. Still don’t have this. Not good enough TUI