Alan Chiew

Head of Mobile Strategy for Lloyds Banking Group, Mobile, Financial Services, Fintech, Banking and Innovation.

[Alan Chiew @Chiewnz]

@clawey @anish1905 you found it! Have you followed the link?

[Gagan Jain @Gagan]

🏦📲💻Must read. cc: @anish1905 @Ash_Danga @Chiewnz Is this really the future of the bank branch? https://t.co/Co3cMFvntn via @ralexjimenez

[Alan Chiew @Chiewnz]

@GTM360 well I know I certainly use the Lloyds Mobile banking app, so feel at least partially qualified to answer!

[Alan Chiew @Chiewnz]

This sits on my desk to remind myself to think about propositions in the context of Mobile capabilities

[Alan Chiew @Chiewnz]

The perception gap: 62% of banks think they deliver an excellent CX, 35% of customers agree https://t.co/gSLvIy9CvL

[Alan Chiew @Chiewnz]

@Gagan just saw your poll on single vs. multi app and happened to receive this a few minutes later!

[Alan Chiew @Chiewnz]

@Gagan A Short History of Nearly Everything by Bill Bryson, second time reading it but learn something every time!

[Alan Chiew @Chiewnz]

@Gagan Just finished a string of non-fiction books, what's a good novel to read now?

[Alan Chiew @Chiewnz]

Are we starting to see new Mobile devices *drive* rather than *serve* the banking agenda? https://t.co/YrO83fAEyh Thoughts @JimMarous?

[Alan Chiew @Chiewnz]

"Customers who engage the most have already adopted smartwatches so you have an opportunity and a responsibility" https://t.co/tqK5UwhtOs

[Alan Chiew @Chiewnz]

Interest rates will eventually go up and competition for products on Mobile will be high. Who will win @cxofficer? https://t.co/P8KKuaTvvU

[Alan Chiew @Chiewnz]

Account opening will be primarily started from a mobile device in a few years. @DanLatimore has interesting advice https://t.co/TvPsEaRO26

[Alan Chiew @Chiewnz]

@JimMarous not bad on your predictions on Retail Banking from 2013 (https://t.co/XYUXIA3JN1) - are you publishing predictions for 2016?

[Alan Chiew @Chiewnz]

@JimMarous interesting article as always... how the Millennials are transforming Mobile banking

[Alan Chiew @Chiewnz]

@HopkinsTN Interesting thoughts on the love-hate relationship of mobile banking. Have you seen what the UK are doing with #PSD2?

[Alan Chiew @Chiewnz]

Some interesting thoughts on the future of retail banking from @BenRossi89 - https://t.co/FUhWemKlw8

[Alan Chiew @Chiewnz]

Some pretty staggering numbers here... 2bn mobile banking users in four years! https://t.co/uHZdlQgUtn

[Mobile Marketing @MMMagTweets]

Most Effective Financial Services Campaign goes to the Lloyds Banking Group for their Lloyds Mobile Banking App #EMMAs

[Alan Chiew @Chiewnz]

Always fascinating listening to @cgledhill - talking about @seccobank at #appsworld