PNR: 8731189080 @IRCTCofficial@WesternRly@RailMinIndia Coach position display boards at Platform 2, KUH/Khachrod station not working. Train halted for only 2 mins led to chaos. When my parents complained, the Station Master shrugged it off with “Hota rehta hai.”Unacceptable!
@srdstertm@IRCTCofficial@WesternRly@RailMinIndia The staff’s behavior was rude and unprofessional. At the very least, they should speak to passengers with dignity and respect. As railway employees, they are accountable for how they treat the public and must uphold basic standards of conduct.
When my parents approached the Station Master to report the issue, they were met with an indifferent response — “Hota rehta hai” — which is highly unprofessional and dismissive of genuine passenger concerns. @IRCTCofficial@WesternRly@RailMinIndia