Sharing some great thoughts from our very own Chloé Mathieu-Phillips on how ugc builds emotional connections for travel brands on TikTok https://t.co/YwdnGIQHIe
@siriusxmcanada I’ve been trying to cancel my account since March, but it never works and you keep on sending me threatening letters, even though I sold the car, cancelled my credit card and moved abroad. You’re impossible to reach. Please help?
@ninaksimon THIS. It also highlights the false economy of favoring low salaries over the right experience. Sometimes those uncomfortable conversations just need to happen.
Why do I book flights and hotels with @hopper ? Because there isn’t anyone who matches their AMAZING customer service. Easy to access (in app messaging), quick to solve issues and super nice to top it off. Welcome to the 21st century, travel industry.
@jfrheault And it’s not a one-off: it’s the same at every event I go to. I guess it’s something you forget when you work for an agency that’s female-led. Makes me realize how unique we are at @Soc_Element cc: @wend_christie @tlittleton
I’m literally the only person without a grey beard in the airline lounge right now. And the only woman. It’s as if access requires a 20 years career in a male dominated field and I didn’t get the memo.
@Aeroplan There are issues with my infant reservation for a family flight tomorrow, yet your system is too busy to take my call, and @AirCanada can't help me. Can you help here, please?
Not a surprise when the industry values competitive + aggressive attitude | ‘You need a thick skin’: Ad agencies grapple with workplace bullying https://t.co/qVoWe4jUwA via @digiday