@virginmedia I've literally just been on the phone to one of your advisors and they said they know it's a known issue but it's like asking them to fix something like instagram! Saying that because it's VPN they can't fix. clueless ..
@lloydo872 @virginmedia I've had the same problem had to take the day off work unpaid! VPN isn't working very slow unable to load all my colleagues on virgin having exact same issue other providers no issues. When will it be sorted?
Imagine a company as big as @zara not accepting responsibility for £174 worth of clothes being delivered to a garden and being stolen, customer service is shocking waited 6 days to get be contacted by multiple people who keep telling me they can’t help because it’s been delivered
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Opened my eyes today speaking to customers and being able to sort their issues whatever they may be during this time. So many people appreciating just a little chat to brighten their day when their feeling a little lonely and down. It’s the little things 💙