@bmstores Hi, can anyone help i’ve bought the New York hanging chair with cushions and the instructions are for the St Lucia chair and make no sense. I also think the equipment included is wrong can someone help?
@LNER Hi, i’ve booked tickets and put my card details in which the money is showing as deducted from my bank. However I haven’t had any confirmation that the tickets are booked and i’m stuck on this on the website. I don’t want to rebook and the money be taken again can you help?
@BouxAvenue Hi i’ve recently made an order which has been delivered and stupidly didn’t think I needed to add both items to my order with the buy a bra and get knickers free, do I need to return my order and order again to receive the free item ? thanks
Imagine a company as big as @zara not accepting responsibility for £174 worth of clothes being delivered to a garden and being stolen, customer service is shocking waited 6 days to get be contacted by multiple people who keep telling me they can’t help because it’s been delivered
@YodelOnline there’s literally no point i’ve spent 6 days arguing with @Zara who have been in touch with you to confirm it was delivered to a “safe place” (being a garden with the gate open, next to a cut). You’re just going to tell me it’s delivered and there’s nothing you can do
Imagine ordering over £100 worth of clothes from @ZARA_Care and @YodelOnline deliver it outside (when you haven’t selected a safe space) and your delivery’s not there, then Zara turn round and say they aren’t liable. 👍🏽
lgutted cause I love your clothes, but will never be ordering from you again in the meantime thank you for ruining my anniversary as I have nothing to wear and no money to pay for other clothes 👍🏽 @zara@ZARA_Care
Imagine a company as big as @zara not accepting responsibility for £174 worth of clothes being delivered to a garden and being stolen, customer service is shocking waited 6 days to get be contacted by multiple people who keep telling me they can’t help because it’s been delivered
@TUIUK can somebody explain how i’m supposed to get my money back ?!? Ive waited until I received the credit note, every time I ring the phone cuts off saying you can’t take my call right now.