Chris Hooper

Disappointing people since 1988. Big Fan of real ale, good food and dad jokes. Posts, reposts and likes are my own and do not represent those of my employer

[Chris Hooper @chr15hoops]

@LNER Hello, I submitted a delay repay claim and have had an email to say this was confirmed and paid on 31/03 but I’ve not received the payment. How do I escalate this please?

[Chris Hooper @chr15hoops]

@LNER Hello, I was travelling on the 17:33 from London to Darlington. My train was cancelled at York this evening. How do I claim a refund please?

[Chris Hooper @chr15hoops]

@youfibre weeks into issues with my broadband speed with multiple complaints being ignored. Paying for YOU2000 and getting speeds well below. Every email ignored or responses offering no resolution. Multiple emails sent to your complaints email adress and not a single reply

[Chris Hooper @chr15hoops]

Be bold. Do the impossible. Be HHH

@WWE @TripleH

[Chris Hooper @chr15hoops]

@ScotRail Hello, if I have a ticket valid from Glasgow Queen Street to Edinburgh - can I jump on a service from Glasgow Central instead?

[Chris Hooper @chr15hoops]

@ScotRail Hi, probably a stupid question but if I have a ticket valid from Edinburgh to Queen Street can I travel to/from Glasgow central instead?

[Chris Hooper @chr15hoops]

@RevolutApp can log in this morning to the app? What’s going on?

[Chris Hooper @chr15hoops]

Yo @AldiUK these sliders you make are magic. Magic like @Dynamomagician

[Chris Hooper @chr15hoops]

Appalling service from @DHLeCommerce @dhluk today. Lied about leaving a calling card and trying to deliver a parcel when the ring doorbell proves no delivery attempt was made!

[Chris Hooper @chr15hoops]

Hi @LNER my wife and daughter are travelling to London on Friday morning (7:27) from Darlington. They have an advance ticket and I would like to upgrade it to 1st class. Can you tell me the price?

[Chris Hooper @chr15hoops]

Hi @LNER I have some national rail vouchers to use following a previous delay repay claim. Am I able to use these to pay for a 1st class upgrade? I’m travelling from EDI to DAR. Thanks!

[Chris Hooper @chr15hoops]

@CrossCountryUK Hi I’m on the 17:21 service from SHF to DAR and you have cancelled my service terminating at York. Is my ticket valid on LNER services and will I be compensated

[Chris Hooper @chr15hoops]

Been delayed on a @CrossCountryUK train for nearly four hours and now currently rescuing passengers from a @TPExpressTrains on the other side of the track!

Quite a journey home 🙌🏻

Hearing lots of praise for train staff, the police and @networkrail 👏🏻👏🏻

[Chris Hooper @chr15hoops]

Been stuck on a train outside of Northallerton due to an incident in front of us for over an hour… but fair play to the train manager Jasmine and her crew they’re doing a great job of looking after us! @CrossCountryUK 🙌🏻

[Chris Hooper @chr15hoops]

@CrossCountryUK I am travelling on the 17:21 from Sheffield to Darlington. 1 adult please

[Chris Hooper @chr15hoops]

@CrossCountryUK Hi, I have a anytime ticket for today and would like to reserve a seat. How can I do this?

[Chris Hooper @chr15hoops]

@WeAreZizzi Amazing service tonight from Goutham at your Covent Garden restaurant. Welcoming from the moment we stepped in the door. Never stopped smiling even though it was so busy 🙌🏻 #Salute

[Chris Hooper @chr15hoops]

@TheSandK Local legends

[Chris Hooper @chr15hoops]

@Morrisons I’ve been charged twice for a purchase yesterday and I was told the amount which was declined would return to my account in 24 hours but it hasn’t? I’m out of pocket can you help?

[Chris Hooper @chr15hoops]

@tvfanatics22 any updates on the new app mate?