Hello @PLDT_Cares wala kami internet since Dec 19. Never had an outage last this long before. Usually raising a ticket via your chatbot gets it done, pero ngayon walang nangyayari. Ano na?
@PLDT_Cares@PLDTHome Any updates on ticket 52641267? It's been more than 15 hrs, and it doesn't usually take this long for you to fix issues. I'm WFH so this is affecting my livelihood. Pls expedite.
@teamphilhealth according to circular 2020-0012, confirmed covid-positive patients should NOT be charged out-of-pocket payment for services received at CIUs, can you pls confirm?
@TalktoBPI Got an email last night saying I only got 16 entries to the DigitAll raffle, but previous email said I had 287 entries as of Sep 9. What happened to my entries? Today na raffle ah. REF: 00778704
Ano ba yan @enjoyGLOBE@talk2GLOBE , your Business Renewal team committed 2-3 days delivery of my wife's phone on Dec 18. We sent emails and raised a ticket, wala pa rin yun phone or any update from you until now. #Globe#CustomerService
@PLDT_Cares Ever since our PLDT Fibr got installed, our devices get randomly disconnected from the wifi with "Authentication Error" even though we never change the password. But the LAN connection is fine. Called the hotline to no avail. Help?