Ex-Senior Manager. No longer particularly passionate about the transformation of Local Government Services using ICT and Business Improvement Techniques!!!
@OctopusEnergy Hi, I’m on an Octopus Go 12m fixed tariff. It ends on 2 July and we no longer have an EV so don’t need Go! Can you recommend another fixed term tariff that beats the price cap increase (and maybe waive the £25 fee for leaving the current tariff…..)?
@OctopusEnergy Good morning, I am afraid I have ditched my EV and got a petrol model. I know, I know….Anyway, I don’t need Octopus Go now: can you recommend me an alternative tariff?
@nsandihelp Good morning, I recently invested £25 in Premium Bonds.I got an email saying you had received money and would contact me again with Bond Numbers. I have never heard anything else (although I can see the details online). Am I being thick?
@nsandihelp Hi, I was trying to add a bank account to my Premium Bonds account, but I couldn’t get the phone security confirmation to work. I got the phone call and entered the security code shown on screen…….but nothing happened. Am I being thick?
@OctopusEnergy Hi, I had an email from you about the new Octopus Go Fixed tariffs, but I can’t find the rates! The email says day rate cheaper and hours/rate for off-peak charging stay the same, but I can’t find the day rate. Sorry to be fixed.
@OctopusEnergy Good morning, my Monzo bank account has an entry “Octopus 🐙 Energy Direct Debit set up”. I am puzzled by this as I already have a DD from Monzo to Octopus. Is this legit? Just want to confirm nothing odd is going on